
Customer Service Officer
7 days ago
Looking to make a difference?
- Have a passion for exceptional and professional customer service?
- Join us at the swim school
Customer Service Officers are the first point of call for all Learn to Swim Victoria customers, swimmers, school groups and club members. Work will be available at Learn to Swim Victoria, Heidelberg. The position hours operate Monday to Friday between 8:00am and 7:30pm and weekends at various times between 8:00am and 5:00pm. Flexible work hours can be arranged.
**Key roles and Responsibilities**
- Organising bookings, taking payments, and handling enquiries for Surrey Park Swimming customers
- Swim school and club day to day office administration
- Engage customers in a professional, friendly, and courteous manner
- Ability to problem solve and provide solutions for difficult customer enquiries
- Ability to remain calm and polite under pressure
- General marketing and office duties
**Qualifications and Experience**
**Qualifications**:
- Current Working With Children Check (employment) - essential
- Current CPR - essential
- Current qualification in Customer service or administration (desirable)
- Current teacher of swimming and water safety qualification (desirable)
- Experience working with a not for profit, community sporting organisation (desirable)
**Experience (desirable but not essential)**:
- Computer literacy with OneDrive, Outlook, Microsoft word, Microsoft Excel, and iClassPro/Intrac
- Prior experience working in a customer service or administration role
- Knowledge of swimming lessons, swimming teaching, and swimming clubs is advantageous
**Skills - essential**:
- Excellent communication, organisation, time management skills
- Friendly, warm, and polite demeanour in a busy work environment
- Self-motivated with ability to work autonomously
- Professional and flexible approach to work and work requests and feedback
All applicants must submit a cover letter addressing the key roles and responsibilities for the Customer Service role, a current resume, and a copy of their current working with children's check. Only successful applicants will be contacted.
**Job Type**: Casual
Pay: $32.00 - $34.00 per hour
Expected hours: 5 - 15 per week
**Benefits**:
- Employee discount
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Weekend availability
Application Question(s):
- Do you have a current Working With Children (WWC) Check?
Work Authorisation:
- Australia (required)
Work Location: In person
-
Customer Care Officer
4 days ago
Heidelberg, Australia Healius Full timeCustomer Care Officer - .**Customer Care Officer**- We are one of the Australia's leading healthcare companies! - Fixed Term Contraact 12 months with view to extension - Competitive salary ,based in Heidelberg, Victoria- - Genomic Diagnostics is the national genomics laboratory for Healius Pathology. We provide comprehensive genomic testing, spanning...
-
Administration and Customer Service Officer
6 days ago
Heidelberg West, Australia Healius Limited Full timeMon-Fri - Full Time - Heidelberg West Location **About us** **Healius is one of Australia’s leading healthcare companies and we’re on a mission to transform and reimagine healthcare.** At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare...
-
Trainee Aquatic Services Officer
2 weeks ago
Heidelberg, Australia Learn To Swim Victoria Full timeWe are a successful swim school operating in the Ivanhoe and Heidelberg area. This is a Permanent Part-Time position. The trainee Aquatic Services Officer (ASO) combines the role of Receptionist and Swim Instructor position, with Swim Instructing holding the major role. The trainee Aquatic Services Officer will teach and deliver the Learn to Swim Victoria...
-
Customer Service Assistant
2 weeks ago
Heidelberg, Australia Cash Converters Full time**What We can offer you** Even though this role will start as **Customer Service Assistant Personal Finance,** your journey won’t stop there. Working with us will give you unlimited career development opportunities. We have an extensive in store, online and office training program for every employee, from Retail assistant, Personal Finance operator, Buys...
-
Administration / Customer Service
7 days ago
Heidelberg West, Australia Melbourne Chain Wire Fencing Full time**Description**: **Perks of the role** - Competitive salary - On-site parking - Friendly supportive team - Pathway to an Office Manager role - Ongoing Full-time role or 4 days part-time **About us** Melbourne Chain Wire Fencing specialise in fencing sporting fields and education sites. We are a growing fencing contractor setting new standards in service...
-
Receptionist/customer Service
7 days ago
Heidelberg, Australia Banyule Community Health Full time**Part Time -**fixed term position (parental leave coverage until March 2026)**: - ** Supportive team**: - **Generous Salary Packaging** Banyule Community Health seek to employ a highly motivated Receptionist to provide exemplary customer service to clients, staff and visitors to the local community. The role will provide reception, telephony and general...
-
Revenue Services Officer
2 weeks ago
Heidelberg, Australia Austin Health Full time**Reference Number**:3574 **Category**:Management & Administration **Department**:Financial Services **_Are you a current Austin Health employee?_** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged,...
-
Patient Services Officer
1 week ago
Heidelberg, Australia Advara HeartCare Full timeWant to improve Australia’s heart health? Our team is our impact and our future. Join something special at Advara HeartCare. Our Best Starts with You! At Advara HeartCare, we’re building something important. Something special. For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient...
-
Waste Services Officer
1 week ago
Heidelberg, Australia Austin Health Full time**Waste Services Officers - Full Time Position** An exciting opportunity exists to join Austin Health's Waste Services Team. The Waste ServicesTeam is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including (but not limited to) general, recycling and clinical waste. The team also plays a key...
-
Customer Service Team Leader
2 weeks ago
Heidelberg, Australia Healius Full timeCustomer Service Team Leader **Job Reference**:14659 **Why You Will Be Excited About This Role** - Genomic Diagnostics was the first national genomic testing service to be established in Australia, created to provide consistent clinical oversight, quality, and access to expertise across the country. Genomics is at the forefront of technology,...