Customer Service Assistant

2 weeks ago

Heidelberg, Australia Cash Converters Full time

**What We can offer you**

Even though this role will start as **Customer Service Assistant Personal Finance,** your journey won’t stop there. Working with us will give you unlimited career development opportunities. We have an extensive in store, online and office training program for every employee, from Retail assistant, Personal Finance operator, Buys & Loan operator to department managers and Manager In Training.

Our workday is full of fun and rewarding. We have Value Awards and a bonus system to recognize and reward outstanding performance

On top of that you’ll qualify for staff purchase discount and Employee Assistant program- Bonuses based on the achievement of set targets.
- Generous employee discount.
- Fantastic support and development opportunities to grow your career.

**About Us**

“So, who are we?

Cash Converters (or Cashies as we like to call ourselves), are a business that is genuine, interesting and above all - real. Our customers are real people and so are we. If you want a company that recognises and rewards dedicated and sales driven individuals and teams whilst making a real difference”

**About you**

At Cash Converters, we believe in creating a family style environment where everyone looks out for one another and works together to achieve the team’s goals. We are looking for like-minded people who have a bit of sass, a bit of street smarts and love getting to know customers and show a genuine care for helping others. So, if you are someone who has a great sense of humor that loves to help our locals and make a difference in the community we want to hear from you Previous Personal Finance experience not requires. Customer service, attention to detail and computer skills highly regarded.

**About the role**

The key focus in the role is to provide an excellent customer experience whilst providing personal finance solutions on a** full-time **basis. A typical day will include:

- Engaging with customers through demonstrating respect and empathy to build trust.
- Complying with responsible lending guidelines and procedures ensuring loans are in line with policy and legislative requirements.
- Proactively promoting Personal Finance throughout the rest of the store to generate new business.
- Answering any questions about Personal Finance, maintaining an open and honest approach.
- Working towards achieving targets, both individually and as a store.

**What’s next?**

**Kick start your career today**

**APPLY NOW**

**No recruitment agencies please

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