Ndis Referral

**Position Title: NDIS Intake Officer**

**Company**: Yahweh Care

**Location**:Blacktown** (NSW), Australia

**Employment Type**: Full-Time

**About Yahweh Care**:
Yahweh Care is a dedicated provider of comprehensive support services under the National Disability Insurance Scheme (NDIS). We are committed to empowering individuals with disabilities to achieve their goals and enhance their quality of life.

**Position Overview**:
The NDIS Intake Officer will serve as the primary point of contact for potential clients, their families, and representatives. The role involves implementing a coordinated intake process to identify client support needs, co-designing support plans, developing service quotes and agreements, and collecting client-specific data. The Intake Officer will instil confidence in potential clients and stakeholders, promoting Yahweh Care as their provider of choice.

**Key Responsibilities**:

- Act as the initial point of contact for all potential clients, families, and representatives, providing responsive service to facilitate their transition from inquiry to service delivery.
- Implement a coordinated intake process to assess client support needs, including routine of clients, developing service quotes, and client agreements and alied health reports.
- Collect and maintain accurate client information within a person-centered active support framework.
- Determine clients' eligibility for services and refer them to other relevant services if required.
- Collaborate with clients, families, Local Area Coordinators, and Support Coordinators to facilitate supports.
- Develop support plans consistent with NDIS plans to ensure the achievement of key outcomes and goals, presenting them to clients or their representatives for approval.
- Liaise with management to develop appropriate quotes that meet client needs and organizational requirements.
- Conduct initial support and risk assessments meetings with Registered Nurse and clients or their representatives.
- Ensure effective and professional communication with the Manager and provide monthly service reports.
- Collaborate with internal and external stakeholders to ensure successful facilitation of NDIS plans and support client outcomes.
- Renewals of any documents to be completed.

**Qualifications and Experience**:

- Demonstrated experience in a similar role within the NDIS or disability services sector.
- Strong understanding of the NDIS framework and person-centered active support principles.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients, families, and stakeholders.
- Proven ability to develop support plans and service agreements tailored to individual client needs.
- Strong organizational and time management skills, with attention to detail.
- Proficiency in using client management systems and data reporting programs.
- Ability to work independently and as part of a multidisciplinary team.
- Current NSW driver's license and a vehicle with third-party property insurance.

**Desirable**:

- Experience in mental health or carer support organizations.
- Knowledge of contemporary mental health carer issues.

Pay: $75,000.00 - $80,000.00 per year

**Benefits**:

- Company car
- Free drinks
- Professional development assistance
- Travel reimbursement

Schedule:

- 8 hour shift
- Day shift
- On call
- Overtime

Supplementary Pay:

- Christmas bonus
- Commission
- Overtime pay

Application Question(s):

- Do you have a Experience NDIS or disability services sector

**Education**:

- Diploma (preferred)

**Experience**:

- Intake Officer: 2 years (required)

Licence/Certification:

- NSW Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 25/02/2025
Expected Start Date: 01/03/2025