Customer Service Administrator

1 week ago

Melbourne, Australia Aspect Personnel Full time

WFH flexibility
- Mulgrave location with street parking available
- Experience with administration in a high-volume environment is ideal

**About the Company**:
Our client provide a range of services including building maintenance, construction and refurbishments.

**About the Role**:
Reporting into the Admin Manager, you will be responsible for allocating and coordinating technicians and contractors.

As the business receives a
**high volume** of work daily, the full function of the role will be split between a team of 4 and each administrator will be responsible for different tasks to ensure smooth running of processes.

The
**main responsibilities** that will be spilt across the team will include:

- Opening and closing jobs in the Simpro system
- Allocating and scheduling technicians to jobs
- Liaising with the client, technicians, suppliers, and tenants regarding job status and details
- Preparing, supplying and processing invoices
- Producing WIP reports
- Working closely with other employees of the company

**About you**:

- Previous experience in similar role within a fast paced/high-volume environment
- Construction knowledge advantageous
- Experience with Simpro is beneficial
- Strong multitasking skills & attention to detail is required
- Be a team player
- Confident, outgoing personality

The
**scheduling administrator, logistics coordinator, operations administration, maintenance administrator, procurement officer, etc.**

To be considered for this role, please submit your resume for review via the advertisement.

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