Events Services Supervisor

Are you our next rising star?

Join our team as the Events Services Supervisor at The Star Brisbane in our Events Team.

The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.

This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.

The successful applicant for this role will need to be dynamic, well presented, pro-active to the needs of our guests, and have a real passion for the events industry. In this role you will be responsible for the effective supervision of a large team of food & beverage attendants. You will assist in the training offered alongside our Event Captains whilst you work closely and collaborate with our Floor Manager to enhance guest experience.

**A few of your responsibilities**:

- Supervise team members and assist the Event Management team to complete all people planning requirements including training for our food & beverage attendants.
- Set specific daily performance objectives for all team members and supervise the service flow and performance standards within the outlet.
- Ensure events are compliant with detailed client briefs supplied by the Sales team.
- Communicate and implement policies and procedures to all team members ensuring operation and quality service standards are maintained.
- Ensure compliance with the Responsible Service of Alcohol programme.
- Report all faults, repairs, and maintenance requirements in a timely manner to ensure mínimal disruption to the business.

**What we will be looking for**
- Extensive Food and Beverage management experience, with previous leadership experience in a fast-paced venue or in events.
- A strong passion in events & demonstrated experience running medium-scale events.
- Natural ability to communicate effectively with a diverse range of guests and team members.
- Confident in managing daily labour and stock control.
- Sound knowledge of efficient venue financials.

**About you**

Your role will be pivotal in shaping the success of our events and hospitality operations at the Star Brisbane. Join us in making a difference.
- Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position._

**What can we offer you?**
- Complimentary buffet meal on every shift
- Uniform laundered and ready for you daily on property
- Discounted parking available in the city
- Up to 30% Discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy - limitless career opportunities
- An organisation that values diversity, teamwork and bringing your best self
- Lifestyle discounts including gym memberships, retail discounts and laundry services
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

**About us**
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium - a joint venture led by The Star Entertainment Group alongside its partners.

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

**Our Culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = **Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.**

The Star was awarded** WGEA** Employer of Citation for Gender Equality** (2022-24) and has been recognised as a **2024 GOLD Employer** by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

**It's your move**

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