Conference and Event Operations Supervisor

2 weeks ago

Brisbane, Australia Sofitel Brisbane Central Full time

Company Description

Your team and working environment:
The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

**Job Description**:
Bring your passion for food and beverage service to Brisbane’s largest conferencing and events operation. As a Conference and Event Operations Supervisor, you will assist and lead your team to create unforgettable experiences for our guests.

What you will be doing:

- Assist in leading and training a large team of food and beverage attendants
- Supervise and delegate duties, whilst ensuring brand standards are met
- Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
- Ensure guest expectations are met in each event, delivering a service that exudes luxury and aligns with Sofitel brand standards
- Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

**Qualifications**:
Your experience and skills include:

- A luxury service focused personality is essential
- Functions experience in a large hospitality events operation
- Experience in leading a team and supervising others
- Ability to work rotating roster, with the occasional late night or overnight shift
- A real passion for everything food and beverage
- Ability to delegate responsibilities accordingly
- Strong interpersonal and problem-solving abilities
- Responsible Service of Alcohol qualification
- A high level of personal presentation
- A team player with the ability to work efficiently.

Additional Information

Benefits and perks

Sofitel Brisbane Central provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

- The opportunity to Work Your Way and build a career with the largest hotel group in the Pacific
- Laundered uniforms
- Secure parking in the centre of Brisbane for $10 per day
- Direct access to Central train station
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels.

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