Compliance Specialist

17 hours ago

Melbourne, Australia Red Energy Full time

**Compliance Specialist - Full Time Permanent Opportunity**
Red Energy is owned by the Mighty Snowy Hydro, making us 100% Australian owned and operated. With over 1200 employees we enjoy a balance between working from home and in our amazing 5 story building in Richmond. As we work to maintain our 12 year award winning customer service, we strive to provide the best experience on all avenues for our internal and external customers.

**Key Responsibilities**:

- Lead and engage the business on compliance matters, reinforcing the importance of shared ownership and driving the businesses commitment to a culture of compliance
- Develop and implement process changes arising from new compliance obligations balancing compliance and the customer experience
- Maintain regular and deliberate communication with internal customers to enhance understanding of their goals and priorities
- Develop external customer relationships that best position Red Energy to achieve its objectives
- Proactively scan for regulatory changes, accounting for industry movements, potential risks and the desired positioning of the retail business
- Report to the CEO, Board and other relevant stakeholders the details of process improvements and subsequent performance against benchmarks
- Relevant qualification (e.g. law degree or similar)
- Significant and senior level compliance and complaints function exposure
- Operating in a highly regulated environment, preferably in the retail energy industry
- Representing organisations at government and industry forums
- Exceptional stakeholder management abilities and confident communication style
- The ability to adapt to an ever changing industry and environment

Job Reference: RED00100915

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