Administrative Assistant/ Receptionist

**Introduction**

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

**Overview**
**Gallagher,** a global leader in insurance broking, risk management, and consulting, is seeking a motivated and professional individual to join our team in a dual-capacity role as a **Receptionist and Administrative Assistant**. With over 53,000 employees worldwide in 130+ countries, we pride ourselves on being a socially responsible and ethical organization, guided by our Shared Values, The Gallagher Way.

This is an exciting opportunity to manage front desk operations while providing vital administrative support to ensure the smooth functioning of our branch.

**Key Responsibilities**:
**Reception Duties**:

- Answer and direct calls as part of a shared national phone system to support seamless communication across branches
- Greet visitors and maintain the visitor logbook
- Coordinate postal and courier services
- Perform daily banking activities
- Provide backup support to Executive Assistants as requested by the Branch Operations Manager

**Administrative Support**:

- Conduct client file reviews and manage accounts
- Maintain and support meeting rooms as required
- Manage the office mailbox and travel bookings
- Oversee access card management, including quarterly reconciliation
- Maintain and replenish stationery and office supplies
- Order catering and support branch events
- Redirect incoming calls and assist with general office duties

**About You**:
We’re looking for someone who brings:

- Previous experience in administration, sales, customer service, or a similar role
- Strong organisational and time management skills with the ability to prioritize and multi-task
- Excellent verbal and written communication skills
- High attention to detail and a commitment to client service excellence
- Strong computer literacy and the ability to ensure 100% accuracy in documentation and internal procedures
- The ability to develop and maintain meaningful working relationships at all levels
- Experience within insurance (underwriting, claims, or broking) is highly regarded but not essential

**Why Gallagher?**:
We offer great benefits and career development opportunities, including:

- Tuition assistance and personalised career pathways
- Wellbeing offerings and an Employee Assistance Program
- Additional weeks of Lifestyle Leave
- Gallagher Rewards for discounts at 350+ major retailers
- Employee Stock Purchase Plan to invest in the company's growth potential
- Paid volunteering days and salary-sacrificed superannuation options

**How to Apply**:
**Additional Information**:
Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices.

Join us and be part of a team that values diversity, equity, and inclusion while building a meaningful career in a global organisation.