Service Coordinator

7 days ago

Springvale, Australia Adaptalift Group Full time

Competitive Salary + Monthly KPI Bonus | Permanent Full-Time
- Springvale Location - When You Aren't Working From Home
- Great Culture and Supportive Management | Career Growth Opportunities

**The Role**:
**Your key responsibilities will include**:

- Managing customer requests for servicing, breakdowns and scheduled maintenance works
- Customer quotes, ordering parts and labour planning
- Coordinate the daily schedules for the National Team of Field Technicians
- Prioritise customer requests and allocate resources appropriately
- Providing regular and timely updates to customers on the status of our Technicians attending to their request
- Coordinate scheduled preventative servicing and maintenance

**About You**:
To be considered for this role you will have demonstrated experience in the following:

- Experience in a customer focused, scheduling or coordination role
- Basic understanding of mechanical, engineering, automotive or similar industry
- Strong attention to detail, the ability to prioritise and problem solving skills
- Professional communication skills with the ability to build and maintain excellent relationships with customers and technicians
- Exceptional professional business acumen

**Perks**
- Flexible work arrangements available
- Be rewarded for years of service and commitment to the Adaptalift values
- Referral program - refer your mates for a BONUS $$$
- Employee Assistance Program

**To Apply**:
**APPLY** now button below.

**About Us**:
The Adaptalift Group is the largest Australian owned and operated forklift company in the nation, providing a complete range of services and equipment to an impressive amount of industries. With a national fleet size of over 10,500 units, 23 branches and service centres nationwide and 150 different models plus thousands of configurations, it’s time to take hold of the opportunity to grow with this rapidly expanding company.

We offer our team a hybrid work from home and office flexibility, with this position being based in our head office in Springvale.
- **_Note: _**_We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers._

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