Service Coordinator Heavy Equipment

2 weeks ago

Springvale, Australia Adaptalift Group Full time

WFH / Springvale Office Hybrid | Full-Time Permanent Position
- Australian Owned & Operated Company
- Bright & Friendly Offices & Large Team Environment

**About Adaptalift Group**:
As one of Australia’s largest and fastest growing materials handling hire and sales companies, we have over 40 years of heritage as a privately owned, family operated business. Employing over 600 people across Australia, our team members enjoy making a difference for our customers as part of a dynamic, values-led business where safety is at the forefront of everything we do.

Our Heavy Equipment business is poised for even greater success and has a key opening for a **Service Coordinator** to join our National Operations team. This important role delivers national product support by coordinating mechanical services, repairs and product support for customers. It is a fast-paced and dynamic position with plenty of opportunity to pave a long-term career.

**Here's what you will be doing**:

- **Coordinating** preventative maintenance, breakdown repairs, repairs identified as part of preventative maintenance or servicing and scheduled regulatory inspection works
- **Preparing and converting** service & repair quotations, interpreting & ordering parts and estimating labour
- **Providing regular and timely updates** to customers on the status of their quotations & repairs
- **Following-up** and negotiating fruitful outcomes generating maintenance activity to support service department growth
- And much more.... No two days are the same

**About You**:
You enjoy working in a fast-paced role managing multiple priorities. You have excellent communication skills with a natural ability to build strong relationships as well as handle crucial conversations. To be considered for this role you will have the following skills and attributes:

- **Experience in a customer focused, maintenance scheduling or service coordination role**:

- **Experience in a dealership** or similar type of environment an advantage
- **Ability to prioritise** and confidence to make decisions to ensure outstanding customer service
- **Top administrative skills** including proficiency in MS Suite.

**Applications**:
If this opportunity interests you, then **APPLY NOW.

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