Service Advisor

Work With An Industry Leader | Springvale
- National Service Coordination Team
- Join a Fantastic Team Culture

We are seeking an experienced
**Service Advisor** to join our National Coordination Team to service our Forklift, Materials Handling and Access Equipment Divisions.

This pivotal role delivers national product support by advising customers on mechanical services & repairs and product support. It is a fast-paced and dynamic role with plenty of opportunity to grow and develop in our growing business

**Your key responsibilities will include**:

- Advising customers on preventative maintenance, breakdown repairs, repairs identified as part of preventative maintenance or servicing and scheduled regulatory inspection works.
- Preparing and converting service & repair quotations, interpreting & ordering parts and estimating labour
- Providing regular and timely updates to customers on the status of their quotations & repairs
- Follow-up and negotiate fruitful outcomes generating maintenance activity to support service department growth
- And much more.... No two days are the same

**About You**:
You enjoy working in a fast-paced role juggling multiple priorities at once. You have excellent communication skills with a natural ability to build strong relationships as well as handle the difficult conversations. To be considered for this role you will have the following skills and attributes:

- Experience in a customer focused, maintenance scheduling or service advisor role
- Experience in a car dealership or similar type of environment an advantage
- Strong attention to detail whilst working at a pace in a dynamic environment
- Ability to prioritise and confidence to make decisions
- Top administrative skills including proficiencies in MS Suite.
- High level of professional / technical communication skills, Written and Verbal

**About Us**:
The Adaptalift Group is the largest Australian owned and operated forklift company in the nation, providing a complete range of services and equipment to an impressive amount of industries.

With a national fleet size of over 10,500 units, 23 branches and service centres nationwide and 150 different models plus thousands of configurations, it’s time to take hold of the opportunity to grow with this rapidly expanding company.

**To Apply**:

- _Note: We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers._