Change and Communications Manager

**Req ID**: 91635
**Department**: Insto Transaction Banking Product Central
**Division**: Institutional
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
About the Role
As a Change and Communications Manager you will be joining our Institutional Capital Reforms Program (ICRP) team to support and coordinate a range of program change activities, communication, training, and business readiness; change champion networks; program change governance, cadences, and reporting; and create packs, communications, and resources/artefacts.
This role will also ask you to carry out the central co-ordination role to plan, implement and embed change initiatives. They liaise closely with various stakeholders support the end-to-end change process and will work with change champion networks to implement the change and support training and communication of the new change.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: 12mos Fixed-term Contract
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Work Hours**: Full-time, 40hrs/week
What will your day look like?
**Your key accountabilities will include**:
Managing change for small to medium change initiatives, end-to end design and delivery of change approach.
Supporting program change governance, planning and reporting requirements.
Coordinating events, activities, and requirements across the end-to-end change delivery lifecycle.
Supporting the scoping activity of change initiatives.
Supporting the delivery of targeted plans for communications, stakeholder engagement, learning, change readiness, metrics, and evaluation.
Identifying stakeholders and facilitate the engagement plan.
Developing information packs, change communications, and change resources/artefacts to support successful delivery of change.
Coordinating and working with change champions to implement and disseminate change.
Ensuring change impact assessments are conducted to identify and mitigate possible areas of concern.
Supporting the development of metrics to actively monitor change effectiveness at a stream and program level.
Translating data into insights and use it to develop more targeted and relevant change interventions.
Identifying and escalating change risks with proposed treatment plans to the Change and Communications Lead.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Extensive experience in a change or related position.
Experience identifying change impacts and change risks, while developing and executing targeted change interventions.
Prior experience and understanding of Wholesale credit risk, risk grading, and capital management concepts & processes.
Prior experience and understanding of the Institutional Division landscape.
Experience in planning and coordinating events, activities, and key milestones.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
24/04/2025, 11.59pm, (Melbourne Australia)