Pre-construction Customer Service Consultant

1 week ago

Baulkham Hills, Australia CLARENDON HOMES Full time

**ABOUT US**

The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes. CPG Estates. Clarendon and Domaine Homes are one of the leading project housing enterprises in NSW and QLD. On the Development side, CPG Estates looks after our land subdivision and acquisitions. Overall, we are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes.

At the Campbell Property Group, we know that our success lies with great people, expertise, and the highest levels of integrity and honesty. We look out for each other and always treat each other with respect, as we have been for 45 years.

Come join our highly motivated team and make the most of the opportunities and support we'll be delighted to offer you. We have a great culture; we work hard and love what we do. We celebrate ours and your successes.

**THE ROLE**

Your new role as a Customer Service Consultant will see you liaising with our customers on a daily basis providing updates and information throughout the pre-construction phase of their home building journey. As a confident communicator who can think on your feet, you’ll be in your element when liaising with company and external divisions to quickly seek out information that will answer to your customers’ enquiries. You’ll make sure that your customers are kept in the loop regarding progress from Contract signing to construction commencement, as well as inform them of any changes to requirements or time frames associated with their new home. Your ability to understand the building and approval processes and liaise with people at all levels will ensure your on-going success.

**ABOUT YOU**

Personable and proactive, you’ll provide a high level of service to our customers, and quickly find solutions to their enquiries. Utilising your minimum of 3-5 years Residential Construction experience, you’ll educate customers on plans, policies and procedures relevant to our products and services, and maintain administration associated with your customers’ accounts.

What we’re looking for are solid administrative, computer and customer service skills, ideally from within the housing or construction industries, and an unwavering customer focus that will see you go above and beyond to provide a great service.

**_ How to apply_

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