Customer Growth Specialist

3 days ago

Melbourne, Australia Property Me Full time

**Join Australia’s #1 Cloud-Based Property Management Platform**

Are you a dynamic Property Manager, BDM, Real Estate Sales agent or PropTech Account Manager with a deep understanding of the real estate industry? Do you thrive on delivering innovative solutions that drive real-world impact for your clients? At **PropertyMe**, we’re looking for a passionate and driven Customer Growth Specialist who values technology as a growth enabler and is eager to influence, sell, and make a difference.

**Why Join Us?**

PropertyMe is Australia’s leading property management platform, trusted by over 35,000 real estate professionals to manage more than 1.1 million properties. With over 60% market share, we’re a true PropTech success story—and we’re still growing.
You’ll join a high-performing team that’s expanding into exciting new markets and products, and your work will impact the daily lives of millions of tenants, owners, and property professionals across the country.

**Your Mission**

As Customer Growth Specialist, your role is to grow and retain a portfolio of customers through increased feature adoption and revenue growth. You’ll be a trusted advisor, a proactive communicator, and an energetic advocate for PropertyMe—ensuring your customers unlock the full potential of our platform.

**Key Outcomes**:

- Feature adoption uplift
- Revenue growth within your portfolio
- Strong customer retention
- High engagement and satisfaction

**What You’ll Be Doing**
- Proactively manage your portfolio of customers to drive product adoption and upsell opportunities
- Be a PropertyMe champion—confidently communicating our value to business owners and their teams
- Use Salesforce to capture account activity and track pipeline opportunities
- Analyse usage and engagement data to surface trends, drive feature usage, and deliver value
- Report customer feedback and insights to help shape our product and service delivery
- Maintain deep product knowledge and stay informed about industry trends and competitor movements

**What You Bring**
- 2+ years of account management or BDM experience (PropTech/SaaS or real estate a strong advantage)
- A passion for tech and the role it plays in property management success
- Confident communicator with the ability to influence and adapt across stakeholders
- Self-starter mentality with strong initiative and commercial acumen
- Data-literate, comfortable using insights to make smart decisions
- Customer-first approach with a genuine desire to help clients succeed
- Collaborative mindset—you work well with others and thrive in a team environment

**Perks & Benefits**
- A supportive, empowering team culture
- High autonomy and clear development pathways
- Vibrant, inclusive culture with regular celebrations and events
- Job security in a market-leading, fast-growing PropTech company

  • Product Growth

    1 week ago

    Melbourne, Australia Buildxact Full time

    **Product Growth & Insights Specialist - Help Us Build Smarter, Faster, Stronger**: **Austin, TX** Based | Hybrid** | **Product Team** **Are you obsessed with user behavior, data insights, and converting “meh” experiences into magic?** Join **Buildxact** as a **Product Growth & Insights Specialist** and take charge of the digital user journey - turning...

  • Clinical Growth Specialist

    2 weeks ago

    Melbourne, Australia Montu Full time

    **Company Description** Montu is one of Australia's leading health tech businesses and a leader in** **alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients. Montu operates a fully integrated, end-to-end ecosystem of...

  • Customer Success Specialist

    5 days ago

    Melbourne, Australia Give A Grad A Go Full time

    Competitive graduate salary of $65,000 - $70,000 + Super (DOE) - Clear and flexible progression - Opportunity to the employee ownership plan (ESOP) **Company profile - Tech Startup** Are you eager to launch your career in a thriving tech startup? We are excited to introduce this opportunity to a fast-growing construction tech startup, boasting an...

  • Customer Experience Specialist

    5 days ago

    Melbourne, Australia Percepta International Full time

    Customer Experience Specialist AU-VIC-Melbourne **Description**: Join our team as a **Customer Experience Specialist (CXS)** and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! **What We Offer**: - **Vibrant Culture**:Experience our values in action every day, fostering a...

  • Customer Success Specialist

    5 days ago

    Melbourne, Australia WorkTrybe Full time

    Work for an industry leader in a rapidly expanding global business - Hybrid work environment - Competitive remuneration and growth opportunity We are searching for our next Customer Success Specialist to join our dynamic and mission-driven team in our exciting and rapidly expanding global business. Be part of the fastest growing industry leaders in...

  • Customer Success Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Web Services Full time US$120,000 - US$200,000 per year

    DESCRIPTIONAWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix,...

  • Customer Success Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Web Services (AWS) Full time $80,000 - $150,000 per year

    DescriptionAWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix,...

  • Customer Success Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Amazon Full time $80,000 - $120,000 per year

    AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest,...

  • Customer Experience Specialist

    1 week ago

    Melbourne, Australia Percepta Full time

    Customer Experience SpecialistAU-VIC-Melbourne **Description**: Description - External The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships...

  • Customer Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia SoilWorx Full time $60,000 - $80,000 per year

    Customer Service Specialist – Be the Voice of SoilworxYour Passion for Service Starts HereAre you a people person who thrives on creating outstanding customer experiences? Do you enjoy solving problems and making a real impact through your communication skills? If so, we'd love to welcome you to the SoilWorx teamAbout Us:SoilWorx is a dynamic, fast-growing...