System Specialist

4 days ago

Marsden Park, Australia H&M Group Full time

Company Description **Hiring Now** The Logistics Operations team in the H&M Distribution Centre (Warehouse) currently has several DC Associate roles available in the Inbound, Allocation and Replenishment Teams located at Marsden Park. These roles will operate on a Full-Time basis (38 hours per week) between Monday-Friday with occasional Saturday work when required. By acting in line with our values and being a role model, you contribute to H&M’s business success. No matter what your role may be at H&M - WHAT you do is as important as HOW you do it. **Job Description**: - Ensure well-functioning WHM & overarching WH Control System - Support DC operations - Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC - Communicate change requests from end users to Regional Sales & Ops - Maximize operational excellence, quality and efficiency by educating end users in the IT system functionality. - Distribute & translate release notes and inform/ ensure training of users in the new functionality of a release. - Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted. - Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting) - Ensure high quality level of all decided IT system related procedures and correct implementation. - Ensure training of end users (training conducted by Advanced Users, if exist) in the departments in new systems and functionalities - Align release waves and system down time with key stake holders, i.e. DC management, sales etc. - Ensure training of team leaders on any basic new functionality **Qualifications**: - Strong expertise in DC-level technology infrastructure, WMS, WCS and supplementing systems experience - Solid knowledge of the current DC systems and system updates, technology related development needs, priorities, and projects/ rollouts in your department. - Functional competencies for supporting technology and system-related operations and incidents. - Proactivity in problem-solving and hands-on attitude to resolving incidents. - Strong communication and coordination skills - Ability to collaborate and co-create with others. - Agile mindset with a positive attitude to change and meaningful growth. - Inclusive and empathetic towards others whilst encouraging diversity. - Ability to understand your impact to others and contribution to the bigger picture Additional Information **Applicants must have unrestricted working rights in Australia.** **What’s in it for you?** - Staff discount at H&M and globally across other H&M Group brands - Friendly team atmosphere - Strong company culture of Everyone is a leader mindset. - Bring a friend when on board - make the most of our referral program

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