System Advanced User

4 days ago

Marsden Park, Australia H&M Group Full time

**Company Description**
At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true.

Help us reimagine the future of an entire industry by making everyone look, feel and do good.

Be yourself & more at H&M.
- Most recent CV
- Most recent Feedback completed with your Team Leader
- Full Internal Application completed by both yourself and your Team Leader, including a Cover Letter.

**Applications Deadline: Friday 14th March 2025**

As an Advanced User you will work towards providing an efficient and smooth system to support day to day Inbound or Outbound Operations to ensure compliance to system routines, and act as a bridge between the business and System Specialists.

**You will be responsible for**:

- Supporting end users in the day-to-day work and act as an advanced system user within the inbound/outbound department: in particular with System clean-up and system routines, Feedback to System Specialists, Basic troubleshooting
- Maximize operational excellence, quality, and efficiency by ensuring best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented
- Identify and suggest improvement opportunities and/ or need for inbound/outbound operations
- Responsible for training end users and team leaders on any new functionalities on the system or any improvement
- Understanding of inbound/outbound operations processes and cost drivers
- Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects/ roll-outs in inbound/outbound
- Strong communication & coordination skills
- Ability to collaborate and co-create with others
- Agile mindset with a positive attitude to change and meaningful growth
- Inclusive and empathetic towards others whilst encouraging diversity
- Ability to understand your impact to others and contribution to the bigger picture
- Must have scored a minimum 'High' in current Feedback, Dialogue or PDR rating.

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