HR Operations Team Leader

**Job no**: 495293

**Work type**: Permanent - Full time, Permanent - Part time

**Location**: Brisbane, Melbourne, Sydney, Perth

**Categories**: Corporate Services

**Your role**

At Allens, our business teams are specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.

You'll be a part of our HR Operations Team, a shared services function, where you'll oversee day-to-day operations and streamline the employment life-cycle processes. You'll get exposure to a variety of work across our People & Development Team, and support our shift to a front-facing role with the implementation of Workday.

As the HR Operations Team Leader in our People & Development Team, you will:

- Team Management: Play a leadership role by ensuring team members are well-trained and motivated, and that tasks are delegated effectively.
- Change Management: Manage HR-related aspects of the Workday rollout and transition to a front-facing HR Operations Team.
- HR Process Management: Continuously optimise HR processes to improve efficiency and service quality.
- Compliance: Provide guidance on HR policies and implement risk management activities.
- Data and Reporting: Maintain accurate employee information and generate reports and analysis as required by the business.
- HR Process support: Administer all stages of the employment life cycle, from employment letters to induction and staff movements.

This is a permanent, full-time opportunity however flexibility matters at Allens, so if you are seeking hybrid working or are looking for flexibility in your work (including work from home), we would be happy to discuss what arrangements would work best for you.

**About you**

You will have:

- Experience leading a team in a HR Shared Services or HR generalist role, preferably within a large organisation, or matrix structure (professional services).
- Familiarity with HR software and tools used for HR management, data processing, and reporting (ideally Workday).
- Experience leveraging a HR Case Management system such as Workday Help or similar, to manage work, monitor SLAs and identify process improvement opportunities.
- Ability to lead and motivate others, set clear goals, and foster a collaborative and productive work environment.
- Capability to support teams through organisational changes and transitions including creating development plans and giving feedback.
- Knowledge of HR processes, policies, and best practices, including areas such as recruitment, onboarding, payroll, benefits administration and offboarding.
- Outstanding internal customer service with demonstrated experience answering first level HR queries.
- Effective time management skills to prioritise tasks, meet deadlines, and handle multiple responsibilities simultaneously.
- Excellent communication skills to effectively convey information to team members, colleagues, and employees, as well as handle employee inquiries and concerns.
- Ability to maintain the highest level of confidentiality at all times.
- A can-do attitude with an enthusiasm to learn new things.

**Your development**

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness and will coach and support you to meet your goals and aspirations. Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

**Our perks**

Our benefits include:

- **Financial**: market competitive fixed remuneration, salary continuance insurance, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
- **Health and wellbeing**: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, emergency childcare, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families and regular wellbeing sessions with our in-house consulting Psychologist.
- **Flexibility**: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
- **Leave**: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy - 26 weeks paid parental leave with no minimum service for permanent employees and high-quality executive coaching to support the transition.
- **Recognition**: team-based recognition including social activities and contribution-based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.