HR Operations Lead

2 days ago

Brisbane, Queensland, Australia Davidson Full time $120,000 - $180,000 per year

About the Company

Our client provides essential healthcare services across pathology, radiology, and clinical fields, with a strong presence in Australia and internationally. Their IT Division plays a pivotal role in enabling operations, driving digital transformation, and ensuring seamless technology infrastructure.

They offer a corporate, high-trust environment where HR is seen as a true strategic partner. With a decentralised, multi-site workforce, the organisation is in an exciting phase of transformation and growth - committed to lifting leadership capability, embedding practical people processes, and creating a consistent employee experience. Values-driven and future-focused, they foster accountability, collaboration, and continuous improvement.

About the Role

Reporting to the HR Director, this newly created HR Operations Lead role will own the delivery of day-to-day HR operations and act as the bridge between strategy and execution. You'll partner with leaders to resolve ER matters, oversee performance and development cycles, drive onboarding readiness, and simplify processes. This role also carries responsibility for data insights and process improvement, ensuring HR services are clear, consistent, and effective.

Key accountabilities include:

  • Coordinating resourcing, onboarding, and supplier governance
  • Running the annual performance cycle and calibrations
  • Leading ER case management at low-moderate complexity and preparing complex matters for escalation
  • Simplifying BAU processes and embedding improvements
  • Partnering with leaders to build capability and confidence in managing people outcomes
  • Translating people data into meaningful insights for decision-making

About You

You are an experienced HR generalist or business partner with exposure to multi-site, decentralised environments. Your strengths lie in operations and you thrive on creating clarity, lifting standards, and helping leaders succeed.

You'll bring:

  • Strong HR operations/lifecycle management experience
  • Demonstrated success in process improvement and performance cycles
  • Confidence in ER case management and manager coaching
  • Ability to produce clear policies, SOPs and practical tools for leaders
  • Tertiary qualifications in HR, IR, or Business (or equivalent experience)

The Benefits

  • Flexible working - up to 2 days WFH per week
  • Career growth and exposure to broad HR operational leadership
  • Supportive, values-driven culture with direct access to senior HR leadership
  • Salary starts at approximately $150,000.00 plus super and is negotiable based on experience

To apply

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Catherine Lyttle on , quoting reference JN Want to know more about Davidson? Visit us

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