Manager, Design

**Ongoing opportunities for full time, part time or job share**:

- **Flexible work-life balance with a 35 hour working week and generous leave entitlements**:

- **Manager, Design - Salary of $131,094 to $151,609**:

- **Our team is located in Parramatta with flexible and hybrid working arrangements available. We are open to considering people from other locations across NSW**:

- **We encourage Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds and people living with disability to apply**

The Early Childhood Outcomes division is leading once in a generation improvements to early childhood education and care in NSW. New reforms will reduce costs for parents, increase accessibility to child care places and improve child outcomes through universal pre-Kindergarten.
To support the design and delivery of service and system design we are recruiting a Design Manager and Senior Service Designer.

**Manager, Design**

The Manager, Design is responsible for leading the design and delivery of complex service and system design work in a collaborative and agile way to support the government's Universal Pre-Kindergarten commitment and wider early childcare education reforms.
The role leads projects and colleagues to collaboratively progress system and service design, project delivery and improvement in tight timeframes.

**Key functions of the two roles will include**:

- Experience leading teams to create service design outputs and use them to facilitate understanding and change within organisations
- Lead/manage service design activities, challenge established thinking, and develop new approaches to complex early childhood education design problems
- Support projects to have a human centred design approach
- Support colleague's development in design capabilities including creating a culture in which colleagues can grow their design skills.
- Manage the design and evaluation of service and systems models in collaboration with communities, families, early childhood educators and teachers, service providers and colleagues in the Department.
- Undertake culturally appropriate, trauma informed and ethical research with families, teachers and educators to gather appropriate data and insights to support the future design of service and systems and identify challenges and opportunities for improvements.
- Work collaboratively with internal and external networks to support the team's goals
- Visually communicate service design options including journey maps and service system blueprints or maps

**The ideal applicant will demonstrate**:

- Ability to managing competing priorities and providing consistently high levels of support, given heavy workloads.
- Acts with discretion and maintains confidentiality.
- High attention to detail with the ability to maintain accurate and detailed records.
- High-level planning, organisational and coordination skills.
- Positive attitude to thrive in a fast-paced environment, supporting the business to achieve its goals.
- Self-directed and highly motivated.
- Exceptional communication skills, both verbal and written.
- Excellent relationship management and communication experience.
- Comfortable working in an agile environment and resilience in the face of shifting priorities.

For further information on the key knowledge and experience and essential requirements, please view the role descriptions:
**Manager, Design Clerk Grade 11/12**

**Benefits**
- 35-hour week with flexible working conditions
- opportunities for growth and development
- competitive salary
- supportive and collaborative team culture

**Key knowledge and experience**
Knowledge of and commitment to implementing the Department's **Aboriginal Education Policy** and upholding the **Department's Partnership Agreement with the NSW AECG** and to ensure quality outcomes for Aboriginal people.
- _This is a child-related role. As a condition of employment, you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the _website_ for more information._

**About the Department of Education**

The NSW Department of Education serves the community by providing world-class education for students of all ages.

We ensure young children get the best start in life by supporting and regulating the early childhood education sector. We are the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. We are committed to fostering vibrant, sustainable and high-performing vocational and higher education sectors.

We are responsible for enacting NSW Government policy, driving improvement in education, and overseeing policy, funding and compliance issues relating to non-government schools. We respect and value Aboriginal and Torres Strait Islander people as First Peoples of Australia.

**To Apply**:
Attach your resume (maximum of 5 pa