Account Manager

**Account Manager - bringing technology to the Western Australia Hospitality Industry**

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**H&L POS is looking to hire an engaging and high-achieving Account Manager to join an established business selling POS technology solutions to the pub, restaurant, and bottle shop sectors within the WA hospitality industry.**

We are looking for an engaging and high-achieving Account Manager to join an established business selling POS technology solutions to the pub, restaurant, and bottle shop sectors within the WA hospitality industry. In this full-time role you will be responsible managing existing customers as well as discovering and pursuing new opportunities across Western Australia.

**Here is a little window into our company**:H&L POS are currently providing a point-of-sale solution to over 2500 clients across Australia. Leading in the pub sector with large accounts such as ALH, Rockpool, AVC, Solotel, and much more. H&L POS is an Aspire Software company has been the leading provider of point-of-sale and inventory management solutions to the hospitality and food and beverage industry for over 30 years and is embarking on a new era of product growth, building a new generation of POS (Point of Sale) and Inventory Management software solutions. The intuitive and customer-centric approach behind our innovative products is why so many venues choose H&L, and why many of our customers are multi-award winners. Our goal is to build on our reputation and be the very best at providing in-house developed software to the growing food & beverage market. While at H&L we're regarded as a leading systems developer, we're first and foremost hospitality people.

**What your day will look like**:

- In this full-time role you will be responsible managing existing customers as well as discovering and pursuing new opportunities across Western Australia
- This role is full-time and suited to someone who is highly organised, has strong communication, organisation and negotiation skills and would be ideally suited to someone who wants to take the next step in their career after a stint working in the hospitality industry
- With this role you will proactively visit customer sites on a regular basis to ensure service levels are consistently met and customers are getting the maximum benefit from the solutions we provide
- This may include assisting with training and troubleshooting from time to time
- Additionally, you will identify and work with prospects who are potential users of our products including providing product demonstrations, quotes, and negotiating sales to close

**About you**:

- Ability to deliver high-level customer relationship management that promotes service excellence and customer retention
- Be able to grow revenue within your customer base and new opportunities that arise
- Strong (verbal and written) communication skills with an ability to build relationships
- Be approachable and confident in dealing with a variety of people
- Highly motivated and organised, with excellent time management skills
- Strong attention to detail and follow up
- Ideally experience within the hospitality food & beverage industry
- Ability to assist clients to solve business challenges using our tools and those of our partners
- Prior experience working with our POS system while not essential, would be advantageous
- Outstanding personal presentation
- Ability to travel within Western Australia including regional areas
- A "roll up the sleeves" attitude towards problem-solving
- Bring a proven entrepreneurial spirit and pace-setter traits
- Experience in working in a Hospitality based role advantageous
- Comfortable working independently as well as in a team
- Hold a current Car driver's Licence
- Legally authorized to work in Australia

There is room for career growth, and we want you to feel like part of the team

We are an Equal Opportunity Employer that does not discriminate on the basis of; disability, race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status or family status.

There is room for career growth, and we want you to feel like part of the team