Administration Officer

**Job no**: 500584

**Work type**: Permanent

**Location**: South Brisbane

**Categories**: Administration

Mater is looking for an Administration Officer to join our Queensland Centre of Excellence in Autism and Intellectual Disability Health This permanent position will be based at our South Brisbane campus with various hours available.

The administrative officer will work as part of a small team of administrative officers. Each administrative officer will be expected to provide assistance and support to their colleagues as required, and to provide cover when one is absent.

**Salary: $35.45-$39.62 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900**

**What you’ll be doing**
- Providing reception/ telephone service with strong customer focus to people with a lived experience, and visitors ensuring effective communication between various sections within the hospital and the wider health and disability sector.
- Ability to appropriately manage interactions with families and carers who may be under significant amounts of stress
- Carrying out administrative functions such as photocopying, filing, mail, etc
- Recording information using hospital information technology
- Entering and maintaining accurate financial record keeping
- Maintain office processes using various information systems to ensure the recording and filing of various documentation and information
- Complete administration processes required for NDIS for allied health clinics including billing and use of docusign
- Calendar maintenance including room bookings and scheduling team meetings
- Furniture / equipment / stationery ordering through Mater systems
- Assist with accurate data entry using electronic systems and databases
- Use of Kronos (for checking and approvals for direct reports only) - leave management, entering leave requests of team members
- Assist with compiling reports, arrange meetings and prepare agendas and minutes for all centre meetings
- Assist with maintenance of patient registry and data entry
- Edit, format and proofread documents for the centre
- Organise meetings, workshops, and assist with conferences organisation
- Liaise with appropriate granting bodies personnel and MRI-UQ personnel
- Assist with preparing recruitment documentation, credentialing and maintenance of staff contact details
- Maintain a safe working environment complying with Workplace Health and Safety, Equal Employment Opportunity and anti-discrimination policies
- Comply with and adhere to Mater Health Services policies, procedures, standards and legislation relevant to the role and work area

**Queensland Centre of Excellence in Autism and Intellectual Disability Health**

QCEAIDH aims to improve the health and wellbeing of people with intellectual and developmental disability across the life span through clinic, research, and education.

QCEAIDH provides a specialist outpatient service located at Mater Hospital South Brisbane for patients with diagnosed or suspected Intellectual Disability and/or Autism and complex support needs that are referred by their GP, specialists or Queensland Mental Health Service for additional health assessment and advice. The outpatient clinic is also a teaching clinic, attended by student, trainees and qualified staff who want to improve their knowledge and skills in this area.

QCEAIDH undertakes research to improve the health and wellbeing of people with intellectual disability and autistic people using inclusive research principles of co-design in all research activities. We have a strong track record in this area with the research agenda spanning health services and clinical research. Our research includes clinical trials and projects that will require staff to be involved in data collection and analysis.

QCEAIDH delivers tailored education to support the current and emerging (ie undergraduate and postgraduate) health workforce to better respond to the health and mental health needs of people with an intellectual or developmental disability across the lifespan.

**About you**
- Previous demonstrated experience in administrative support in a healthcare setting desirable
- Excellent customer service, communication and interpersonal skills
- High level administration skills
- Open and flexible attitude to change in work processes
- Ability to maintain confidentiality when dealing with patient information
- Ability to work both independently and cooperatively as a team member
- Reliable, adaptable, punctual and flexible
- High level of Microsoft office experience and use including excel, word and outlook.
- Experience with database management.
- Proficient keyboard/data entry skills and knowledge of Microsoft suite of software
- Previous experience in window based patient information systems is desirable
- An understanding of medical terminology and/or health care systems

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare servic