Operational Contracts Coordinator

Business Unit:
**GM Business Transformation**
- Function:
**Operations**
- Job Code:
**704861**

**Operational Contracts Coordinator**
- X 2 permanent newly created full-time positions available
- Develop your skills in a supportive environment
- Shape the future of Coach Services

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.

**About the role**

The Operational Contracts Coordinator will play a key role in supporting the Coach Services and Operations Contracts teams by overseeing contracts that enhance financial outcomes, strategic planning, stakeholder engagement, process improvements, and risk management.

Reporting to the Manager of Coach Operations & Contracts, you will collaborate with contract managers, Operations, Finance, Legal, Procurement, and suppliers to ensure smooth contract management, governance compliance, and service delivery in line with contractual terms and key performance indicators, delivering value for money.
- In addition, key accountabilities include:_
- Assist with invoicing, reporting, ad-hoc requests, and maintaining efficient processes and governance.
- Build and maintain strong relationships with suppliers and customers to achieve optimal contract outcomes.
- Contribute to contract management activities, including KPI monitoring, reporting, renewals, compliance audits, and contractor communication.
- Analyse spending and performance metrics to support Contract Managers in identifying cost-saving and efficiency opportunities.
- Compile and analyse contractor KPIs, assist with invoice processing, and ensure contract cost reconciliation.
- Manage correspondence, document control, and reporting while adhering to governance and internal control requirements.
- Drive continuous improvement initiatives and ensure compliance with statutory obligations, policies, and procedures.

**About you**

You are a collaborative team player who enjoys working in a dynamic environment, demonstrating strong attention to detail and organisational skills. Self-motivated and resourceful, you take initiative in solving problems, can independently address challenges, and approach tasks with an analytical mindset.
- Demonstrated experience as a contract coordinator, cost control or similar role is required.
- Proficient in Microsoft Suite, including Excel, with the ability to manage data and create reports (Intermediate level or higher).
- Knowledge of operations and related fields, supporting effective contract management.
- Solid understanding of the contract lifecycle, from negotiation to renewal and compliance.
- Excellent communication and stakeholder management skills and able to work with a range of stakeholders and suppliers.
- Able to adapt to shifting priorities and tight deadlines, maintaining focus and efficiency.
- Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

**Why V/Line**

In addition to free myki travel, we offer:

- Community impact - Make a genuine difference. Work in a role that connects Victorians, every day.
- Huge potential - We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
- Dynamic environment - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- Collaborative team - You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- Flexible working - We support flexible working. Work in a way that supports you to thrive in your role.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

The remuneration for this position will be in accordance with the V/Line Rail Operations and Administrative Employees Agreement 2023. The salary range, aligned with Clerk C1 - C3, is $78,103 to $98,468 base, and will be offered commensurate with expectations and experience.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from