People Experience Advisor

Company Description

It's an exciting time to be part of Open Universities Australia (OUA) - Australia’s leading marketplace for online university study. OUA was created by the Australian government to make sure everyone has a chance to study at university, regardless of previous education, their location, or age. As a not-for-profit company, we have helped more than 450,000 students from all walks of life study with 20+ top Australian universities.

At OUA we believe that a talented and diverse People Experience (PX) team is pinnacle to a great employee experience. We’re a small team and don’t mind rolling up our sleeves on many PX initiatives that contribute to increasing our employee engagement. You will be responsible for providing comprehensive HR advice and guidance to both employees and management, addressing a wide range of HR-related matters, and implementing best practices in accordance with company policies and legal requirements.

**Here’s what a normal day might look like for you**
- Providing advice and support to managers and employees on various HR matters, including but not limited to employee relations, performance management, talent acquisition, and organisational development.
- Handling employee grievances, conflicts, and disciplinary procedures, ensuring fair and consistent practices.
- Partnering with the broader People Experience team to deliver programs across OUA, including culture pulse surveys, remuneration reviews, workplace relations and policy updates
- Ownership of the HRIS, continuous improvement across PX systems and maintenance of all employee data
- Issuing and maintaining employee HR documentation i.e. employee records, employment contracts, letter templates and any other administrative documents
- Assisting Payroll to ensure key information is provided in a timely and accurate manner and activity required to process the fortnightly pay
- Delivering employee insights across the PX team and contribute to key company and government reports

**Here are some ways you will bring your best to this role**
- You possess a HR Generalist background and have worked across multiple HRIS’
- You have strong foundations of employment law and legislation
- You can build and maintain strong working relationships with a wide range of stakeholders
- You are adaptable and understand how to pivot when company priorities change
- You look for ways to continuously improve; finding ways to bring this to life into each touch point of our people experience; and
- You are outcome focused and not let perfection get in the way of progress

We operate with principles of autonomy, alignment and agility. Our empowered cross functional teams follow strategy as a process to drive customer value. Our culture underpins how together, we achieve our goals. In every action we are guided by our values to:

- Act for customers
- Continuously Improve; and
- Care for each other

**What do we offer?**
- Not-for-profit salary packaging benefits, including novated leasing
- Competitive market salary along with annual individual and company incentives
- Discounted gym memberships and health insurance
- Learning and training opportunities
- Subsidised study opportunities
- Paid subscription to Calm as part of our commitment to health and wellbeing
- Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays
- Workation leave - work anywhere for 10 days of the year

OUA is committed to building and fostering an inclusive, diverse workplace. Our marketplace is for everyone, so is our workplace. Come and share your personal experiences, your perspectives, and your background with us as we continue to help students transform their lives.