Operations Manager

JLL supports the Whole You, personally and professionally.
Have you ever walked into a building or a shopping centre and just enjoyed being there? You don’t know why, or what makes it different - you just know you’d like to work, shop, or visit there more? Well, we’re proud to say we’re the ones who make that happen.
The assets are two prosperous retail, entertainment, and dining precincts in the heart of the Gold Coast, home to first-class residences, all in one convenient location. Take full advantage of the beachside location in this thrilling role
There will be a lot of stakeholders to liaise with in a busy environment, in a high traffic part of the world, so this will be your chance to obtain invaluable experience and a great role to further showcase your impressive track record to date.
**What this job involves**:
An exciting opportunity for an energetic and hands-on Operations Manager to join our QLD Retail Property Management team, providing comprehensive facilities management for one of the Gold Coast’s most unique precincts.
You will proactively supervise the day-to-day events to ensure that the asset/s are operating to their optimum with regard to maintenance activities, capital works and security. The priority always should be the health and safety of all visitors and occupants, the presentation of the property and the implementation of client strategies - all being performed with mínimal disruption to the tenants.
A snapshot of the role.
Supervising the activities of engaged contractors to ensure a suitable environment for customers, contractors, staff, tenants and confirming all services operate effectively and safely
Being proactive in communicating with tenants formally and informally to gain insights, key drivers and respond to any relevant issues promptly
Working effectively in a team environment ensuring you maintain consistency and support to all members and our client as required
Confirming that the services engaged and purchased are within the budgeted costs
Undertaking regular inspections to proactively identify any change or new risk scenarios and certify that the agreed risk management plan reflects the current state of the asset and is implemented in accordance with client instructions
**Sound like you? This is what we’re looking for**:
A clear and proven understanding of WH&S, compliance and risk management are must haves, along with related property, facilities management, or operations management experience in a retail/ shopping centre environment.
**What JLL can offer you**:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.