Account Services Officer

2 days ago

Murarrie, Australia Goodstart Early Learning Full time

**Role**: Accounts Services Officer - Additional Child Care Subsidy(ACCS)
**Location**: Murarrie, Brisbane (Turrbal and Yuggera Country
**Employment Type**: Permanent Full-time
Join our Finance team as an Account Services Officer - ACCS and play a key role in ensuring children and families receive the support they’re entitled to.
You'll be part of a dedicated team administering Additional Childcare Subsidy and managing the Early Learning Fund, with a focus on accuracy, care, and reducing the admin load for our centres.
If you’re detail-oriented, customer-focused, and thrive in a supportive, purpose-driven environment—this is the role for you.
**Your Impact**:
As an Account Services Officer - ACCS, you will play a vital role in ensuring families across Goodstart centres receive the financial support they need through accurate and timely administration of the Additional Child Care Subsidy (ACCS) and the Early Learning Fund (ELF).
Your work will directly reduce administrative burden on our centres by managing end-to-end processes for ACCS - Child Wellbeing claims, supporting all other ACCS types, and ensuring compliance with CCS/ACCS legislation and internal policies.
You’ll be a trusted point of contact for centres, providing clear guidance, building strong relationships, and proactively resolving queries.
**What Goodstart can offer you**:
Hybrid work flexibility - once settled into your role, you’ll have the option to work 2 days in the office and 3 days remotely, with arrangements agreed in consultation with your line manager
Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
**You’ll bring to the table**:
Outstanding Customer Service and communication skills
Basic to Intermediate Excel skills
A passion for supporting families and children
Experience with Child Care Management System (desirable)
Previous Early Learning Industry knowledge or experience (desirable)
How to apply
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
**Posting Notes**: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time

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