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Medical Receptionist/administration
2 weeks ago
We have an opportunity for a **Medical Receptionist** to join our team at **Tweak.Health.**
We require an individual who is **highly motivated**, **enthusiastic,** with a **"can-do"** attitude towards all tasks, and able to work autonomously at a pace, as well as in a team. This is a growing practice so a bubbly personality is a must, as well as the ability to think on your feet
Availability
- Mornings through to evenings till 7 pm.
Your responsibilities will include:
- Open and close the clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Make appointments for patients
- Ensure medical records are managed confidentially and efficiently
- Accurately process patient payments via cash, EFTPOS, and direct bill transactions.
- Invoice Medicare, Private Health Funds, Workcover.
- Attend to patient enquiries
- Maintain the reception waiting area and consulting rooms tidy, including the clean up of spills if necessary.
- Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, of documents.
- At all times maintain confidentiality of patient personal and financial information.
- Support the day-to-day operations of the clinic.
- Exceptional customer service and teamwork skills.
- Experience using Halaxy is desirable, but not a requirement. Minimum 2 years experience is required in a similar role.
Selection Criteria:
- Demonstrated ability to work in a team
- Demonstrated ability to work in a reception environment, including multitasking
- Demonstrated commitment to quality patient service
**Our Mission & Values**
**Kindness**
**Growth**
**Accessibility**
**Teamwork**
**If you would like to become part of a team that cares for every individual staff member and their self-development and meet the requirements and criteria above, please forward your resume, addressing the selection criteria.**
**Job Type**: Casual
Pay: $32.18 - $34.74 per hour
Expected hours: 11 per week
**Benefits**:
- Employee discount
**Experience**:
- MS Office: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 25/08/2025
Expected Start Date: 27/08/2025
