Casual Outbound Call Centre Organisers

2 days ago

Sydney, Australia Australian Council of Trade Unions (ACTU) Full time

**Position **Casual Outbound Call Centre Organisers

**Organisation **Finance Sector Union

**General Overview**

The Finance Sector Union is the union for one of the biggest and fastest growing industries in Australia. We organise across Australia’s biggest banks as well as insurance, credit union and superannuation employers. Over the years the FSU has played a key role in bringing about real change and improvements for finance industry workers as well as the broader community.

We are seeking to employ Outbound Calling Organisers (OCOs) on a casual basis for our Organising Call Centre located in Sydney. OCOs will work to a roster, with shifts operating Monday to Wednesday from 5pm to 9pm as well as some 4 hour shifts at other days/times.

The role is primarily a work from home role but requires initial in person training in a Sydney CBD location.

The FSU is an inclusive organisation, we encourage woman and members of the LGBTQIA+ community to apply.

**Essential experience and qualifications**

The successful applicants will have:

- Commitment to the principles of trade unionism;
- Effective written and verbal communication skills, including the ability to handle objections and project a positive, friendly and professional impression of the union;
- Ability to absorb and process new information quickly;
- Ability to perform under pressure both independently and as a part of a team;
- Ability to perform work within specified timelines and plan work systematically and effectively;
- Flexibility and willingness to adapt to different situations and needs;
- Computer literacy and ability to work with new systems with mínimal training;
- Previous CRM experience is a plus.

**Salary**

The positions attract an hourly rate of $46.26, which includes casual loading. A minimum shift of 4 hours will apply.

**Applications to**

Mr Christopher Baldry

**Closing Date**: Wednesday, 11 December 2024

**Casual Outbound Call Centre Organisers**:
**Finance Sector Union**:
**Finance Sector Union**

**Job posted on**:November 26, 2024

**Applications close**:Wednesday 11th December

**Salary**:The positions attract an hourly rate of $46.26, which includes casual loading. A minimum shift of 4 hours will apply.

  • Call Centre Officer

    7 days ago

    Sydney, Australia PERSOLKELLY Full time

    Due to significant growth, our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone who is confident over the phone, has...

  • Outbound Call Consultant

    1 week ago

    Sydney, Australia Vet CX Full time

    **Description**: The outbound call consultant is responsible for collecting information on specific products and services offered by our clients. The information collected allows us to collate data and provide feedback and insight to our clients around the specific products targeted in each campaign. This is an entry level job that does not require previous...

  • Call Centre Manager

    3 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time

    Recruitment & Onboarding Manager - Solar & BatteryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable power.As part...

  • Call Centre Manager

    3 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time

    Recruitment & Onboarding Manager - Solar & BatteryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable power.As part...

  • Call Centre Manager – Solar

    2 days ago

    Sydney, New South Wales, Australia Clean Power Australia Full time $104,000 - $130,878 per year

    Office Based - MascotSenior ManagementSolar & Battery IndustryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the renewable energy sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable...

  • Call Centre Operator

    5 days ago

    Sydney, Australia Manpower Australia Full time

    Job Title: Call Centre Operator Location: On-site, Regents Park, NSW Employment Type: Full-Time About the Role We are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking...

  • Call Centre Representative

    7 hours ago

    Sydney, New South Wales, Australia Temp and Agnew Full time $60,000 - $70,000 per year

    Location: Bankstown, NSWSalary Package: $65,000 + SuperRole Highlights:Our client is looking for an experienced customer service professional to join their busy contact centre team. In this role, you will handle inbound and outbound enquiries across phone, email, and live chat, providing solutions with professionalism and care. You will also be responsible...

  • Call or Contact Centre Operator

    2 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    High volume of roles anticipated within reputable State Govt clients across Sydney - register now! **Your new company** A number of our NSW government clients across Sydney (Sydney CBD, Parramatta) in some of the state's most reputable departments have notified us of high volume recruits currently going through approvals that will need to be turned around...

  • Arabic Speaking Call Centre Representative

    10 hours ago

    Sydney, Australia Employ Full time

    $65,000 + super - Strong ethics based culture - Must speak Arabic fluently **_Our client is a ground breaking financial institution. With a strong principles and ethics based culture, and based on the guidelines of Sharia Law, they have built a dynamic business following Islamic lending principles._** **Duties & Responsibilities** - Receive inbound calls...

  • Call Centre Operator

    2 days ago

    Sydney, New South Wales, Australia Manpower Full time $45,000 - $65,000 per year

    Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to...