Credit Risk Officer
4 days ago
At Bunnings, you’ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.
About the role
You’ll be fully supported whilst learning and provided with full training so you can succeed in the position.
What's involved:
- Credit risk management of existing accounts for both Australia and New Zealand (Credit Limit Review Processes)
- Document management, reviewing and registering returned documentation as well as correctly distribution mail
Who we’re looking for
You will bring a strong customer service background, coupled with the ability to work in a dynamic environment. You will be decisive and able to make assessment decisions correctly and confidently. You can quickly problem solve issues whilst remaining calm under pressure.
You will be motivated, friendly, and approachable with well-developed interpersonal skills. You will enjoy working in a team environment, whilst being driven to work autonomously and effectively time manage your own work.
You’ll need:
- Demonstrated customer service or administration experience, ideally working within a high-volume setting such as an inbound call centre
- Well-developed communication skills both written and verbal
- Ability to adapt quickly and maintain productivity in a high performing team
- Sound computer skills with the ability to troubleshoot through any system issues that may arise
We’re here to support you.
You’ll be part of a workplace where you’ll feel like you belong.
There's so much on offer when you're part of our Bunnings team with benefits including:
- Our flexible and informal work environment which helps bring balance between work and home.- Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.- Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.- The opportunity to create a real difference in your local community and environment.
Join us and experience Bunnings from the other side of the counter.
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