Portfolio Delivery Manager

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of role

Key requirements

Highly desirable requirements
- Experience and/or qualifications in program or portfolio management and previous experience leading in a program management environment.
- Experience in critically evaluating reporting information, providing robust analysis/commentary for executives to support decision-making and identify emerging risks.
- 3+ years' experience leading a high performing PMO (or EPMO) and/or certification in MSP or PRINCE2 methodologies would be highly desirable.
- Knowledge and/or experience in both waterfall and agile project methodologies.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Manage and refine governance frameworks and systems, including implementing best practice to facilitate strong program and project management discipline to establish clear plans, budgets, sourcing strategies and timeframes in line with the overarching ICT Investment Plan.
- Manage, monitor and report on program and project schedules, quality, risks, issues, interdependencies, scope, budget and outcomes, ensuring appropriate levels of transparency, and escalation to the relevant stakeholders.
- Provide high-level advice, analysis and direction in relation to project plans to ensure best practice program and project management systems and processes, including quality assurance are achieved.
- Lead the identification of risks and issues and develop innovative strategies and solutions that support quality business outcomes and achieve project deliverables within agreed timeframes.
- Work collaboratively with project managers to assist in the preparation of reports showing actual cash flow, budget forecasts and variances to support effective decision making.
- Ensure programs and projects are resourced to deliver on the required portfolio outcomes including leading and participating in vendor selection processes and evaluation in accordance with departmental procurement policies and practices.
- Build, consult, negotiate and maintain effective working relationships with internal and external stakeholders to ensure best practice program and project management discipline is applied across the program.
- Represent the department, managing liaison, and negotiating agreed outcomes with government and non-government stakeholders and suppliers in the development of decision support ICT products, programs and projects.
- Work collaboratively with key stakeholders to identify strategic options and approaches for the delivery of the ICT programs and projects to facilitate effective and efficient work practices throughout the program.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)
Vision
- Stimulates ideas and innovation
- Leads change in complex environments

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- Loyalty
- Applications from recruitment agencies will not be accepted.