Telephone Account Management Team Leader

2 weeks ago

Adelaide, Australia TPG Telecom Full time

Join a powerhouse of brands that connect customers, businesses and communities.
- Want to take charge of your career? We’ll give you the tools to make it happen
- Feel proud to do work that really matters and genuinely impacts communities

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. **We’re better and bolder together.**

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

**Your opportunity**:
As our valued Telephone Account Management Team Leader, you will play a vital role in developing sales initiatives and supporting a team of Telephone Account Managers to grow and succeed. You’ll draw on your proven leadership experience to help create an environment in which the team can fulfil their career potential.

**You'll make impact by**:

- Create an environment in which the team can fulfil their performance and career potential
- Responsible for recruiting, onboarding, and training new and existing team members
- Monitor, manage and report on KPI’s, trends and insights, and produce insights and recommendations for business decisions and continuous improvements
- Responsible for initiatives including developing sales strategies, driving team culture, and adhering to Salesforce management tasks and responsibilities
- Define and implement priority initiatives to drive sales results.

**What you’ll bring**:

- Strong leadership with proven ability to encourage and influence positive performance results and behaviours of team members.
- The ability to coach and motivate individuals for continuous improvement experienced in using a “business solutions” type approach, utilising TPG’s product and services to identify customer needs and sell into applicable market sectors.
- Able to creatively position TPG as an innovative, flexible, and responsive service provider.
- Proven cultivator and ‘closer’ of sales opportunities at the Business organisation level

**Ideally, you will also have**:

- Excellent communication & presentation skills.

**What's in it for you?**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
- We’re a 2024 Circle Back Initiative Employer - we commit to responding to every applicant._
- TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo._
- Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes._

**#LI-Hybrid #LI-HS1**

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