Telephone Account Manager

2 weeks ago

Adelaide, Australia TPG Telecom Full time

Join a powerhouse of brands that connect customers, businesses and communities.
- Bring your boldness and stand out in an organisation that supports you to shine.
- Access to awesome perks like a free mobile and home internet plan

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. **We’re better and bolder together.**

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

**Your opportunity**:
As our valued Telephone Account Manager, you will play a vital role in retaining and growing our existing customers. You’ll draw on your Account Management experience to successfully manage sales leads and provide first class customer service.

**You'll make impact by**:

- Retain and grow revenue of the assigned customer portfolio by proactive and ongoing lifecycle account and relationship management
- Work closely with customers to determine their existing and future growth requirements to propose suitable products and solutions that maintain and increase revenue for the company
- Proactively manage sales leads and opportunities to drive sales and meet assigned targets
- Achieve individual targets and KPI’s relevant to the role

**What you’ll bring**:

- Sales / Telephone Account Management experience
- Proven negotiation and communication skills
- Relationship building and management skills

**Ideally, you will also have**:

- Telecommunications industry experience
- Salesforce knowledge

**What's in it for you?**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
- We’re a 2024 Circle Back Initiative Employer - we commit to responding to every applicant._
- TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo._
- Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes._

**#LI-Hybrid #LI-HS1**

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