Team Leader

2 days ago

Brisbane, Australia DXC Technology Full time

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

Deliver excellence.

As a Team Leader you will manage day to day resources to meet service levels and customer objectives in terms of business planning and forecasting. Working collaboratively within BPO and prioritising requirements, you will meet both DXC’s business objectives and exceeding the customer’s expectations.

**Key Skills & Experience**:

- Provide leadership in the delivery of services to an exceptional standard with best practice and business solution at front of mind
- Ensure all financials, operational and customer controls are managed
- Manage competing priorities with the ability to influence people, manage change and develop business solutions
- Coaching team members, developing staff and succession plans whilst promoting a culture based on DXC values
- Tertiary qualification an advantage
- Demonstrated experience in managing a transaction-based service delivery environment with an understanding of Service Level Agreements and quality customer service delivery
- 3-5 years’ experience in people management and leading, coaching highly effective teams
- Financial Service Industry experience an advantage but not mandatory
- Strong communication, organisational and interpersonal skills

**Desirable Experience**:

- Retail and Commercial Property Settlements
- Home Loan documentation and funding process
- Titles Office documentation
- PEXA
- Broker / Home Loan Manager, more than 2 years’ experience

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

Any interest? Press APPLY

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