Customer Service Representative

2 days ago

Bella Vista, Australia KinCare Full time

**Job Description** About the role**:
We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 12 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll manage inbound calls from KinCare customers, Care Workers and various stakeholders, adeptly handling inquiries and ad-hoc requests with professionalism and timeliness.

**About you**:
To thrive in this role, you'll need to have:

- Customer service experience within a call centre environment
- Strong communication and active listening skills
- Empathy, patience and a solution-focused approach
- Resilience and a positive attitude
- Ability to work autonomously and as part of a team
- Strong computer skills and experience with CRMs (Salesforce experience is advantageous)
- Industry experience and/or a passion for community work is highly regarded

**About KinCare**:
Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.
- We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant._

  • Customer Service Representative

    2 weeks ago

    Bella Vista, Australia KinCare Full time

    **Job Description**: **About the role**: We are looking for a talented customer service representative to join our busy inbound contact centre. Working on the front line over the phone, you will be the voice of KinCare and responsible for ensuring each customer's experience is of the highest quality. You'll be required to direct calls and assist customers...

  • Customer Service Representative

    2 weeks ago

    Bella Vista, Australia KinCare Full time

    **Job Description**: **About the role**: We are looking for a talented customer service representative to join our busy inbound contact centre. Working on the front line over the phone, you will be the voice of KinCare and responsible for ensuring each customer's experience is of the highest quality. You'll be required to direct calls and assist customers...

  • Customer Service Representative

    2 days ago

    Bella Vista, Australia KinCare Full time

    **Job Description**: **About the role**: We are looking for a talented Customer Service Representative to join our busy inbound call centre. As the voice of KinCare, you will be required to direct calls and assist with a wide range of queries, whilst ensuring each customer's experience is of the highest quality. We offer a **hybrid working model**, with 2...

  • Roborock After-Sales Customer Service Representative

    2 weeks ago

    Bella Vista, New South Wales, Australia technocity service centre Full time $55,520 - $113,040 per year

    Key ResponsibilitiesProvide after-sales customer support for Roborock products, including handling inquiries, complaints, returns, and repairs.Deliver professional and efficient communication and solutions to customers.Coordinate closely with the repair and logistics teams to ensure a smooth customer experience.Maintain customer relationships and contribute...

  • Customer Service Representative

    5 days ago

    Bella Vista, Australia Lonza Full time

    Australia, Bella VistaToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

  • Sales Representative

    1 week ago

    Bella Vista, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a Sales Representative to join us in our Bella Vista office! This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability. **FlexiHome Care**...

  • Customer Service Officer

    2 weeks ago

    Bella Vista, Australia Primary Connect Full time

    **Customer Service Officer | Primary Connect+ | Transport & Logistics** - High level of support & a thorough on the job training - Office-based role at our Norwest Support Office - Rosters include shifts between Monday - Saturday 7am-6pm **Welcome to Primary Connect+ (PC+)** Primary Connect+ is our retailer-agnostic, technology-driven commercial business...

  • Customer Service Officer

    1 week ago

    Bella Vista, Australia Primary Connect Full time

    **Customer Service Officer | Primary Connect+ | Transport & Logistics** - High level of support & a thorough on the job training - Office-based role at our Norwest Support OfficeRosters include shifts between Monday - Saturday 7am-6pm **Welcome to Primary Connect+ (PC+)** Primary Connect+ is our retailer-agnostic, technology-driven commercial business...

  • Customer Service Officer

    3 days ago

    Bella Vista, Australia Primary Connect Full time

    **Customer Service Officer | Primary Connect+ | Transport & Logistics - High level of support & a thorough on the job training - Office-based role at our Norwest Support OfficeRosters include shifts between Monday - Saturday 7am-6pm **Welcome to Primary Connect+ (PC+)** Primary Connect+ is our retailer-agnostic, technology-driven commercial business within...

  • Customer Service Manager

    1 day ago

    Bella Vista, New South Wales, Australia WayScape_AI Full time $90,000 - $120,000 per year

    Position Title: Customer Service Manager (CSM)Employment Type: Full-timeLocation: WayScape HQ, Suite 412/33 Lexington Dr, Bella Vista NSW 2153Reports To: Director of Growth and OperationsThe WayScape ecosystem features innovative platforms designed to streamline the property sales process. The two products relevant to the role at this stage are:WayMarketan...