Ict Customer Support Officer

2 days ago

Brisbane, Australia Cybervine Pty Ltd Full time

**Cybervine Pty Ltd** is looking for an **ICT Customer Support Officer** to be part of a dynamic team at **our Head Office in the Brisbane CBD**. **This is a Full-time position working 38 hours per week.**

**Main Duties & Responsibilities** include:

- Assist end users with general technology problems
- Download and support relevant and appropriate software to systems
- Conduct repairs and replace on equipment
- Assemble, install and maintain computer hardware
- Remote and onsite diagnostics of computer systems
- Implement computer networks
- Troubleshoot hardware and software with end users
- Work within the helpdesk team both on site and in the call centre

**Qualifications and Experience requirements**:

- Relevant bachelor's degree minimum. Relevant master’s degreed advantageous.
- **Minimum 2 years experience in a relevant role**

Pay: $75,000.00 - $78,000.00 per year

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

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