Ict Support Officer

4 days ago

Brisbane, Australia All Hallow's School Full time

ICT | Administration/Support/Service, Information Technology/Communications
**Closing date**: 03/10/2025
Part-time, fixed-term position, commencing October 2025.
All Hallows’ School, a Catholic Mercy school for girls from Years 5-12, seeks to appoint an ICT Support Officer to join our Community.
The ICT Support Officer is part of a collaborative team, working under the direction of the Head of ICT Services. The ICT Support Officer will provide organisational assistance in the day-to-day operations of the department.
Key Responsibilities
Providing first-level troubleshooting and managing hardware, software and network problems using remote support tool diagnosis.
monitor the service management system, ensuring that all jobs are correctly logged; fault details are fully recorded. Ensure attention to details (serial numbers, model numbers, etc.) is maintained
ensure all work undertaken is completed in a safe and timely manner, ensuring compliance with all workplace health and safety standards
maintaining computer equipment
provide first-level troubleshooting, determining appropriate action or escalation
assist in the provision of support to staff and students on software and hardware usage
Role Requirements
Hold and maintain a current Queensland Working with Children Clearance (Blue Card).
Have approval to work in Australia.
Have or maintain the appropriate clearances, qualifications or registrations required to perform the inherent functions of the role.
A commitment to the values and ethos of Catholic education in the Mercy tradition.
How to Apply
Child Safety Commitment
All Hallows’ School is committed to the protection of all children and young people from all forms of abuse. All staff are required to provide a referee, teacher registration or Working with Children permission and academic qualifications checks prior to employment. Adherence to the school’s child safety policies and procedures, Code of Conduct and completion of regular child safe and other related training are mandatory for continued employment.
About All Hallows’ School
All Hallows’ School is a vibrant and values-driven Catholic girls’ school in Brisbane, educating students from Years 5 to 12. As Queensland’s oldest secondary school, we are proud of our Mercy tradition and commitment to excellence.
Joining our team means becoming part of a supportive community that prioritises wellbeing, professional growth, and a shared passion for educating and empowering young women.

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