Administration Officer

2 days ago

Wollongong, Australia Ampersand Full time

**Duration**: 6 months

**Pay**: $32-35 per hour + Super

**Hours**: 7hr/day 35hr/week

**WWCC Required**

The role delivers a range of customer services and responds to general enquiries from parents, schools, contractors and ASTP (assisted school travel program) Officers to assist in the achievement of outstanding outcomes for the business unit.

**Key accountabilities**
- Provide a range of administrative, keyboard and clerical support services to support the operational functioning of the assigned business unit. Administration support services may include filing and records management, receipt and sorting of electronic and other mail, maintenance of official registers and documents, scanning and copying documents, compilation of manuals and reports, reception duties and preparing meeting papers and venues.
- Identify areas for improvement in administrative support and implement required changes to improve the work of the directorate.

**Key challenges**
- Delivering high standards of customer service within a team work environment that focuses on the transport needs of students with disability where stakeholder needs are often demanding and emotive.
- Managing clerical/data processing tasks and competing work priorities within agreed timeframes/deadlines.
- Responding flexibly to changes in work practices and systems aimed at improving business outcomes and customer service. This includes the ability to work across different areas of the program such as operations, pay/HR functions and general office administration.

**APPLY** now if you have relevant experience are you're interested.

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