Access Services Officer

4 days ago

Ballarat, Australia Public Record Office Victoria Full time

Location: Western Region | Ballarat

Job type: Part time / 12 months

Organisation: Public Record Office Victoria

**Salary**: $56,834 - $72,985

Occupation: Information Management

Reference: VG/PROV/AS/1783490

**Access Services Officer**
- Grade 2
- Fixed Term (12 months)
- FTE 0.6
- Ballarat location

**About PROV**

Public Record Office Victoria (PROV) is the archives of the State Government of Victoria. We hold around 100kms of hard copy records and 600,000 digital records dating from 1836 right up to the present day.

Our impressive collection includes records of immigration and shipping, criminal trials and prisons, premiers and governors, royal commissions, boards of inquiry, wills and probates and much more. These records hold stories of the key events and decisions that have shaped the history of the State of Victoria.

Established under the Public Records Act 1973 our objectives are to:

- issue and advise on standards regulating the creation, maintenance and security of public records
- preserve public records of permanent value
- ensure that the archives are accessible

**About the role**

The Ballarat Research Hub at Eureka (BRHAE) presents the combined resources and services of the City of Ballarat's Australian Research Collection, PROV's Ballarat Archives Centre (BAC) and the Ballarat and District Genealogical Society.

The Access Services Officer role provides a face to face and online reference advisory service to PROV customers at BAC. This customer facing role is responsible for receiving records from offsite storage plus issuing and returning records to both the general public and government customers.

**About you**
- a customer service focus
- the ability to work autonomously
- familiarity with historical research methods
- the ability to occasionally travel between our Ballarat and North Melbourne offices

**Why join us**
- Focus on best practice
- Positive and collaborative environment
- An emphasis on work/life balance
- Holistic approach to employee engagement

**How to apply

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