Sales Manager

4 days ago

Brisbane, Australia Posty Hire Pty Ltd Full time

Act as 2IC to General Manager and manage a team of inside sales professionals. - Career progression opportunities due to rapid business growth. - Lead the Sales and CS operations within tight knit team environment **About the Company**: Our client is a marketing leading blinds company that provides Premium Quality Custom Made Blinds & Shutter online at affordable DIY prices for all Australians. They have cut out the middleman and provide an easy online DIY premium quality solution for window coverings. DIY has been made even easier with their "How to" guides on measuring and installing, which pass on huge cost savings on installation for all Australians who want a premium quality product at an affordable price. **Benefits**: - Competitive Salary with uncapped commissions. - Influence strategic critical business decisions. - Join a successful company experiencing rapid growth. - Exciting career progression and development opportunities. **Duties & Responsibilities**: - Responsible for effective planning of inside sales advisers & customer service resources. - Manage team of 3-4 Sales & CS professionals with team expected to grow throughout the year. - Manage and oversee the in-home video consultations offering to customers. - Manage source and close new sales opportunities and lead follow up with the team. - Manage the daily samples processing to customers. - Manage and follow through on customer feedback including complaints and handling. - Introduce and monitor KPI’s and targets for internal team members and review performance. - Coaching and training the internal team on best sales practice, problem solving and grievance handling and identify future skills & training opportunities. - Conduct product training and upskilling of team members capabilities. - Open & close of the business office as required. **Skills & Experience**: - Proven track record of managing Sales team. - Strong people management skills;. - Strong stakeholder management skills both internal & external. - Organisational skills to ensure smooth operation of sales and service team. - Strong negotiation skills to ensure win-win outcome for customer and business. - Customer centricity to maintain strong brand in market. **Next Steps**:

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