Workers Compensation Claims Officer I Local

2 weeks ago


Brisbane, Australia Maxima Full time

**Local Government**
- **$**42.96** per hour plus super**:

- **Contract/Temp**

**About the role**
Maxima's client, Logan City Council, is looking for a Workers Compensation Claims Officer for immediate start.

In this position you will administer the workers’ compensation claims process for work-related injuries between Council and Local Government Workcare (LGW).

**Duties**:

- Administer the workers compensation claims processes for Council in conjunction with the insurer, including:

- Process and submit claims forms on behalf of workers in accordance with Council process
- Maintain records for workers compensation claims
- Provide details to the insurer in relation to information and evidence that can contribute to a decision about a claim
- Build and maintain relationships with the insurer including regular claims management reviews
- Maintain regular communication with workers and management about claims status
- Be the key point of contact between the workers compensation insurance provider and Council
- Contribute to the ongoing development and improvement of workers compensation procedures
- Liaise with other members of the Health and Safety Program to identify opportunities to improve health and safety outcomes as appropriate
- Maintain statistics relating to workers compensation claims including costs associated with claims.
- Maintain case notes and suitable duties plans that are factual, up-to-date, comprehensive and free of opinions or irrelevant matters
- Negotiate with injured/ill workers, managers, supervisors, medical and allied health providers where required to initiate suitable duties programs.
- The incumbent may be required at times to support stay at work and return to work processes for work and non-work related illness/injury to establish effective and efficient return to their substantive role.

**Applicants must have**:

- Cert IV in Health and Safety or demonstrated work experience in relation to workers’ compensation and return to work.
- Experience in a self-insurance environment will be favorably considered.
- Demonstrated effective communication (verbal and written) and interpersonal skills including the ability to:

- Negotiate, advocate, engage and present information clearly;
- Remain impartial and communicate with influence on sensitive/complex matters at an individual employee, team and management level;
- Maintain strict confidentiality of workers compensation documentation; and
- Deliver effective, concise, integrated and credible options for workers compensation related issues.

Maxima are committed to advancing workforce diversity and inclusion for all.

Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.



  • brisbane, Australia Randstad Full time

    Senior Workers' Compensation Claims SpecialistWe're looking for a highly skilled Senior Workers' Compensation (WC) Claims Specialist to join one of Australia's top four banks in Brisbane.This is a part-time (4-day-a-week), 12-month contract with the option to transition to a permanent role.As a key member of our team, you'll be managing your own portfolio of...


  • Brisbane, Australia Marsh Full time

    **We’re Mercer Marsh Benefits** Mercer Marsh Benefits (MMB) was born out of the unification of the world’s best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business. Together, we have shaped some of the world’s most loved employee...


  • Brisbane, Australia JBS Australia Full time

    **About the Role**: Due to the ongoing growth of the JBS Australia business, we have an opportunity for an experienced Workers Compensation Specialist to join the JBS Group Risk team in a newly created permanent full-time capacity. Based in either Brisbane or Sydney, and reporting to the Group Workers Compensation Manager (based in Brisbane), this role will...


  • Brisbane, Australia Marsh Full time

    We are seeking a talented individual to join our **Workers Compensation**team at **Mercer** **Marsh Benefits.**This role will be based in our **Brisbane**office. This is a hybrid role that has a requirement of working at least three days in the office. The **Return to Work Consultant** provides professional outsourced return to work and claims consulting...

  • Team Cover

    1 week ago


    Brisbane, Australia Talent Web Full time

    Located in Brisbane, Queensland - Flexible work environment **Responsibilities** Effectively manage a portfolio of workers compensation claims in collaboration with stakeholders to reduce workers compensation liabilities and minimise the impact of workplace injury. - Manage a portfolio of workers compensation claims in accordance with state laws and...

  • Claim Handler

    5 days ago


    Brisbane, Australia Insurance Claims Group Full time

    Claim handling experience (insurance/ loss adjusting) - Strong negotiation skills and the ability to handle objections - History working with KPI’s and deadlines - Detail oriented and the ability to multitask - Able to build rapport with clients and communicate effectively - Self motivated and comfortable in a work from home environment **Position...

  • Claims Consultant

    2 weeks ago


    Brisbane, Queensland, Australia Westpac Group Full time $104,000 - $130,878 per year

    Job DescriptionCreate your best future and join Westpac as a Claims ConsultantWhat's the role?We're looking for a Brisbane-based Claims Consultant to join our Employee Care Team in HR Services 4 days per week. In this role, you'll manage workers compensation claims across multiple self-insured jurisdictions, ensuring compliance with legislation, standards,...


  • Brisbane, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...


  • Brisbane, Australia Gallagher Bassett Full time

    **Introduction** Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of...

  • Claims Officer

    3 days ago


    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $90,000 per year

    As a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...