Claim Handler

5 hours ago

Brisbane, Australia Insurance Claims Group Full time

Claim handling experience (insurance/ loss adjusting) - Strong negotiation skills and the ability to handle objections - History working with KPI’s and deadlines - Detail oriented and the ability to multitask - Able to build rapport with clients and communicate effectively - Self motivated and comfortable in a work from home environment **Position Activities**: - Conduct introduction calls with clients that have engaged our services - Analysing photo evidence of storm related damages provided - Strategising claim management approach for successful claim completion with customers - Analysis and critiquing of insurance prepared scopes and quotes - Negotiating extent of damage with insurance using licensed reporting - Organising and ensuring agreed settlement is issued to customers - Facilitate the signing of building contracts to complete property repairs **Must Haves**: - Most importantly, you MUST have strong ethics, high integrity, and be committed to always putting the customer first - Minimum of 3-5 years of claim handling experience - High attention to detail with an analytical mind - Ability to make decisions and "think on your feet" - Outstanding verbal, written, and presentation skills - Adept at using Google Business and CRM software - Prior experience and or qualifications in the construction or insurance industry will be advantageous **Compensation**: **Salary**: $70,000.00 - $90,000.00 per year **Benefits**: - Professional development assistance - Work from home Schedule: - 8 hour shift Supplemental pay types: - Performance bonus **Experience**: - claim handling: 1 year (preferred) Work Authorisation: - Australia (required)

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