Enterprise Records Management Officer

3 days ago

Brisbane, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

The Enterprise Records Management Officer role is to support the delivery of Enterprise Records Management (ERM) services in accordance with statutory requirements, agreed standards, procedures and best practice.

This opportunity will see you deliver your expertise in Records Management and technical support services across the daily operations of the eDRMS. Your attention to detail will see you accomplish daily system audit and integrity checks and provide functional support services to the corporate eDRMS managed by the ERM team.

The Enterprise Records Management Officer role is to support the delivery of Enterprise Records Management (ERM) services in accordance with statutory requirements, agreed standards, procedures and best practice.

This opportunity will see you deliver your expertise in Records Management and technical support services across the daily operations of the eDRMS. Your attention to detail will see you accomplish daily system audit and integrity checks and provide functional support services to the corporate eDRMS managed by the ERM team.

**Key Responsibilities for this Role**:

- Conduct Audit and integrity check activities to report on data quality, security breaches and system usage within the eDRMS
- Provide eDRMS business system technical administration, including but not limited to; user accounts, location structures, record creation, classifications, workflows etc
- Provide accurate and professional advice on recordkeeping obligations and best practice across the business
- Administer ERM support, and provide efficient recordkeeping, eDRMS and archival support to internal enquires
- Provide an efficient and effective records management service to meet our customer requirements and enable the effective flow of information throughout Seqwater
- Review, monitor, implement and report on recordkeeping compliance in accordance with Public Records Act 2023 and relavant legislation and standards
- Undertake other duties as directed by the Supervisor Enterprise Records Management, as required.
- Observe and comply with all Seqwater Occupational Health and Safety standards and practices, Quality Management System Procedures and Environmental Management system procedures

**Qualifications and experience required for this role**:

- Minimum 3 years experience in Records Management in a Federal, State or Local government organisation
- Demonstrated Administrator level experience in OpenText Content Manager eDRMS or similar
- Strong working knowledge and experience working with the Public Records Act 2023, Right to Information Act 2009, Information Privacy Act 2009 and Queensland State Government Information Standards
- Proven experience in providing exceptional customer support and advise in a complex environment
- Well developed interpersonal, communication, problem solving and consultative skills, to enable open and effective working relationships with a broad range of professional groups, staff and stakeholders
- Proven experience working with highly confidential information and the ability to maintain confidentiality

Your interest will be treated in the strictest of confidence.

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