Onboarding Specialist

2 weeks ago

Cremorne, Australia Caleb and Brown Pty Ltd Full time

About Our Company

Caleb & Brown is a leading digital currency exchange that provides personal cryptocurrency brokerage services to over 26,000 clients in more than 100 countries. We offer a highly personalised service where clients work directly with a broker who provides guidance and support on a wide range of cryptocurrency assets.

We offer a unique, premium service, ensuring clients are all provided with a 24/7 team surrounding every element of their account.

**Job Description**:
We are seeking an Onboarding Specialist to join our team. Responsibilities include:

- Providing a smooth and timely onboarding experience for a range of customer types
- Communicating Caleb and Brown’s AML/CTF and regulatory compliance requirements to customers through written and verbal communication
- Resolving customer onboarding matters and queries
- Collaborating with others on projects to develop and improve our AML/CTF and regulatory obligations

**Requirements**:
**Requirements**:
Skills/Qualifications:

- Experience working in a KYC/AML role, preferably with client-facing responsibilities
- Bachelor's degree or equivalent
- Ability to work independently and collaboratively in a team or remote environment
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and manage time effectively
- Capacity to handle and manage projects of varying complexity
- Highly detail-oriented with strong critical thinking and problem-solving skills
- Strong work ethic and desire to work in a fast-paced environment
- Resilient under pressure and tenacity to face challenges head-on
- Understanding of cryptocurrency markets or blockchain forensic tools (e.g., Chainalysis, Elliptic, etc.) preferred but not mandatory
- CAMS certification or equivalent is an advantage

**Benefits**

**Benefits**:

- Learn from a team of experienced cryptocurrency and traditional finance experts
- Ongoing training and industry development

  • Marketplace Operations Specialist

    6 days ago

    Cremorne, Victoria, Australia Country Road Group Full time

    Join the newly created Marketplace team as Country Road Group embark on offering a wider range of curated products for our customers while maintaining its commitment to quality, lifestyle, and brand integrity.We're looking for a proactive and detail-orientedMarketplace Operations Specialistto support the day-to-day operations and performance of the Country...

  • Online Shop E-Commerce Content Specialist

    1 week ago

    Cremorne, Victoria, Australia Australia Post Full time $60,000 - $90,000 per year

    Help us deliver like never beforeWe're looking for an Online Shop E-Commerce Content Specialistto join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while...

  • CRM & Loyalty Specialist - Skechers & Dr Martens

    2 weeks ago

    Cremorne, Australia Dr Martens Full time

    Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 850+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...

  • Human Resources Specialist

    1 week ago

    Cremorne, Victoria, Australia BULLFROG Full time $90,000 - $120,000 per year

    Bullfrog is a Growth Company. We help businesses make evidence-based growth decisions. And then execute on those decisions with distinctiveness. Across all 4Ps.At the pond we live by three things:·      Believe - in the work, in each other, in what we're building.·      Behave - like we give a damn, because we do.·      Belong - to...

  • Customer Support Specialist

    1 day ago

    Cremorne, Victoria, Australia Domain Full time $60,000 - $120,000 per year

    Be the daily hero for our Domain customers, solving Digital Product tech and account queries across email, chat and tickets.Hybrid working within a sociable (and downright awesome) team.Real career growth opportunities across Tech, Marketing, Data, and team leading.About the RoleAs a Customer Experience Partner you will be an important pillar of account and...

  • Identity Engineer

    2 weeks ago

    Cremorne, Victoria, Australia Australia Post Full time $120,000 - $180,000 per year

    Help us deliver like never beforeWe're looking for anIdentity Engineer - AD/Azureto join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a...

  • Senior Head of Product

    1 week ago

    Cremorne, Australia SEEK Full time $120,000 - $200,000 per year

    Company Description About SEEK At SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed. By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates...

  • GlobalView Senior

    1 week ago

    Cremorne VIC, Australia ADP Full time $120,000 - $180,000 per year

    Senior Lead Implementation ConsultantPosition Title: Senior Lead Implementation ConsultantReporting Line: Senior Implementation Director / Implementation ManagerPosition Purpose: Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line...