Credit / Collections Officer

7 days ago

Eastern Creek, Australia Sharp & Carter Full time

Western Suburbs location - Large ASX listed company
- Free parking available - Team Collaboration and Support
- Career growth opportunities within the company

**About the role & Company**
Due to business growth & internal movements, a reputable ASX company based in Western Sydney has multiple credit officer positions available. This is an exciting, high-volume role, within a broader accounts receivable team.

The company offers flexible working hours and hybrid working conditions (3 days from home per week). This is a very stable industry and role that is well suited to someone with strong credit/collections experience, or who comes from a high-volume call centre environment and is looking to enter the credit space.

**The Responsibilities**:
Reporting to the Credit Manager, your main responsibilities will include:

- Manage large customer ledger
- Handling inbound and outbound customer calls in relation to the collection of overdue accounts, payment plans and general customer enquries
- Banking, Allocation & Receipting
- Update customer accounts
- Investigation of un-reconciled payments
- Database management
- Escalating/referring matters to the relevant teams within the company

**The successful applicant**
- Ideally have experience within a credit or customer service role.
- Experience within high-volume / team environments
- Have high attention to detail and excellent time management skills.
- Be eager and ambitious to learn.
- Have excellent communication skills
- Be a team player

**Benefits**
- Large ASX listed company
- Career Growth Opportunities available
- Flexibility working hours and hybrid working conditions
- Parking on-site and close to public transport.
- Social team
- e.g. team lunches, open-office + collaborative environment

**How to apply

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