Ndis Client Services Officer

5 days ago

Melbourne, Australia Primal Care Support Services Full time

**Primal Care Support Services** is a registered NDIS provider in Victoria, providing an extensive range of support for people that live with disabilities to live great and fulfilling lives.

The **Client Service Officer** plays an important support role for the delivery of our NDIS participant services and ensures our participants receive an exceptional experience and service. The **Client Service Officer** will be responsible for facilitating effective service delivery for our customers, collaborating with managers and other stakeholders, to ensure the effective operation of client support services.

Working directly with the managers, you will:

- Be a first point of contact for NDIS Participants.
- Liaise with Support Co-ordinators.
- Prepare and coordinate Participant Service Agreements.
- Administer the client intake process.
- Provide ongoing client support and marketing.
- Provide timely solutions to participant complaints and inquiries.
- Perform high quality administrative duties in a fast-paced environment.
- Perform other duties as required.

Must haves....
- Minimum Cert III in the Community Services Sector (Disability Support, Community Services, Welfare Support, Individual Support).
- Strong administration and time management skills with the ability to coordinate and prioritise tasks.
- Sound oral and written communication skills, with effective interpersonal skills for negotiation.
- Demonstrated ability to work effectively with a range of stakeholders at all levels.
- Marketing skills and basic computer knowledge.
- Sound knowledge of the Disability sector and NDIS framework HOWEVER
- On the job training specific to NDIS can be provided.
- Be willing to provide a confirmation record of COVID-19 vaccination.
- Current Victorian Driver's Licence.

Work Remotely
- Yes

**Job Types**: Part-time, Casual
Part-time hours: 24-32 per week

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
All customers are required to wear a mask, sanitise regularly and up to date vaccination required.

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Application Deadline: 08/11/2021

  • Client Services Response Officer

    2 weeks ago

    Melbourne, Victoria, Australia Hearth Support Services (NDIS Registered Provider) Full time

    4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Are you looking for a meaningful job? Do you have a passion for helping others and making a positive impact to someone's life?Due to substantial growth, we are looking for Client Services Response Officer/s (CRO) to join Hearth Support Services and...

  • Client Services Response Officer

    2 weeks ago

    Melbourne, Victoria, Australia Hearth Support Services (NDIS Registered Provider) Full time

    4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Are you looking for a meaningful job? Do you have a passion for helping others and making a positive impact to someone's life?Due to substantial growth, we are looking for Client Services Response Officer/s (CRO) to join Hearth Support Services and...

  • Ndis - Support Worker

    7 days ago

    South Melbourne, Australia YAY Today - NDIS Support Services Full time

    **Job Title**: NDIS Support Worker **Location**: South Melbourne **Employment Type**: Casual **Salary**: $33.00 to $40.00 p/h Join a team that’s making a real difference in people’s lives! **About Us** Yay Today is a registered NDIS provider based in South-East of Melbourne, dedicated to supporting individuals with mental health conditions and...

  • Home Cleaner

    3 days ago

    Melbourne, Australia Jaeman Support Services Full time

    **About Us**: Jaeman support services are a provider of professional support staff that help in providing our clients with the ability to choose how they are supported, enabling them to live their life to the fullest and as they choose. Through our dedicated support staff, community-based engagement, and in house activity focused team, we aim to support our...

  • Client Services Officer

    3 weeks ago

    Melbourne, Victoria, Australia NSW DISABILITY CARE Pty Ltd Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from NSW DISABILITY CARE Pty LtdNSW Disability Care Pty Ltd – Caroline Springs, MelbourneFull-Time/ Part-time | Join a passionate NDIS-registered provider making a real differenceAbout UsNSW Disability Care Pty Ltd is a registered NDIS provider committed to delivering exceptional,...

  • Client Services Officer

    3 weeks ago

    Melbourne, Victoria, Australia NSW DISABILITY CARE Pty Ltd Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from NSW DISABILITY CARE Pty LtdNSW Disability Care Pty Ltd – Caroline Springs, MelbourneFull-Time/ Part-time | Join a passionate NDIS-registered provider making a real differenceAbout UsNSW Disability Care Pty Ltd is a registered NDIS provider committed to delivering exceptional,...

  • Ndis Care Coordinator

    6 days ago

    Melbourne, Australia Emerald Care Services Full time

    **NDIS Care Coordinator** **Location**: Western Melbourne (office + community visits) **Salary**: $60,000 - $70,000 + super | Full-time **Make a Real Difference Every Day** At **Emerald Care Services**, we empower people with disabilities to live with independence, dignity, and choice. As a **NDIS Care Coordinator**, you’ll be the first point of contact...

  • NDIS Care Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Emerald Care Services Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Emerald Care Services is hiring a Full time Care Coordinator role in Melbourne, VIC.TheNDIS Client Care Coordinatorplays a critical frontline role in coordinating and managing the delivery of tailored supports to NDIS participants. The position ensures...

  • NDIS Care Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Emerald Care Services Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Emerald Care Services is hiring a Full time Care Coordinator role in Melbourne, VIC.TheNDIS Client Care Coordinatorplays a critical frontline role in coordinating and managing the delivery of tailored supports to NDIS participants. The position ensures...

  • NDIS Care Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Emerald Care Services Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Emerald Care Services is hiring a Full time Care Coordinator role in Melbourne, VIC.TheNDIS Client Care Coordinatorplays a critical frontline role in coordinating and managing the delivery of tailored supports to NDIS participants. The position ensures...