Regional Manager

Competitive Base Salary + Salary Packaging + Company Vehicle
- Ongoing training and support in a fun and friendly workplace
- Positions commencing through October and November

**About Us**

Help is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, community connection, or anything in between - we work step by step alongside every individual to achieve their goals. We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams. Help provides an ecosystem of opportunity.

**What’s in it for you?**

At Help every person is the master of their journey. And that starts with our team. We are a values-based organisation that strives to create an environment where employees openly embrace our mission and vision every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

- Excellent salary sacrificing benefits Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
- An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance
- Access specialist and accredited training, professional mentoring, and ongoing coaching
- Benefit from opportunities for professional development and career advancement
- Learn while you work with the opportunity to gain a _Certificate IV in Community Services_
- Celebrate your milestones through our dedicated Service Award Program
- Access free and confidential support through our Employee Assistance Program (EAP)
- A job where every day is different and you will positively contribute to the lives of people with disability

**About the opportunity**

The Regional Manager provides strategic and operational leadership across multiple sites to ensure the effective delivery of Inclusive Employment Australia services. This role drives high performance and compliance with contractual obligations, fosters strong community and employer partnerships, and supports Business Managers and their teams to achieve sustainable employment outcomes for people with disability. The Regional Manager promotes a culture of continuous improvement, staff development, and service excellence, ensuring the region contributes to the growth, reputation, vision and mission of the organisation.

**Your key responsibilities will include but are not limited to**:

- ** Ensure each participants’ individual needs and aspirations for employment are at the center of your focus**:

- Provide strong leadership and clear direction to Business Managers within the region, ensuring all teams receive the guidance, support, and development they need to succeed.
- Maximise contract performance by thoroughly understanding government contractual obligations and performance targets and developing effective strategies to achieve and exceed these.
- Manage the region’s financial performance through sound revenue generation, cost control, and budget management.
- Provide direct supervision, coaching, and mentoring to Business Managers, supporting them to grow, develop, and enhance the performance of their managed sites.
- Collaborate with various departments to develop and implement workforce plans that attract, retain, and build the capability and performance of all team members across the region.
- Ensure stakeholder and customer feedback is managed promptly and in line with organisational policies, with a focus on strengthening relationships and driving service improvements.
- Build and maintain strong partnerships with key stakeholders, including federal, state, and local government agencies, employers, and community organisations.
- Foster and champion a service culture across the region that prioritises best-practice disability employment supports and outstanding customer experience.
- Demonstrate a continuous improvement or growth mindset through identifying improvement opportunities and solutions in how we practice and deliver core services

**This position is Full-Time operating in the following areas: Toowoomba Region**

**_ The role will commence through October/November_**

**About you**:
We are seeking motivated and value driven leader to join our Inclusive Employment Australia division as a Regional Manager. Your will have proven experience in fostering a quality team environment as well as managing and driving teams to achieve excellent outcomes for our participants. You will also have the following:

- Minimum of 3 years’ experience in Employment Services Industry
- Tertiary or vocational qualifications in Disability Studies or Employment Services (desirable)
- Demonstrated ability t