Head of Operations

7 days ago

Adelaide Region SA, Australia Leidos Airborne Solutions Australia Full time

Company Description

Leidos Airborne Solutions Australia provides aerial surveillance services under contract to the Australian Border Force as the largest civil maritime surveillance operation of its kind in the world, and a search-and rescue capability across nearly 10 percent of the earth's surface under Australian Maritime Safety Authority.

**Job Description**:
This position manages all day-to-day delivery and business performance aspects of the Airborne Solutions operation, with a focus on ensuring performance and contractual requirements are met and Bases operate efficiently and effectively.

**Key Duties and Responsibilities**
- Plan and deliver the monthly flying program; build crew rosters, manage disruptions to the flying program and minimise roster changes.
- Ensure the bases are operating safely and effectively to deliver the mission.
- Maintain and enhance the relationships with each customer, understanding the key aspects of the contracts and performance metrics..
- Coordinate and resolve challenges with key operational functions such as Flight Ops, Engineering, Observers.
- Demonstrate visible leadership of a Just Safety Culture and ensure the AOC is served by a strong Safety Management System (SMS), encompassing all SMS elements. with a predictive and proactive focus.
- Provide oversight and direction to ensure Airborne Solutions deliver performance that meets or exceeds customer expectations and contractual requirements by exercising best practice operational management and maintaining a deep understanding of customer decision making and priorities.
- Foster open and trusted relationships with our customers, clients, suppliers and staff.
- Provide leadership and direction for the continuous improvement function for Airborne Solutions to deliver efficiency and productivity gains.
- Partner with operational and functional business units to develop and embed frameworks that align wit the strategic objectives of the business.

**Qualifications**:
**Qualifications and Clearances**
- Tertiary qualifications within a Business Management discipline.
- Australian Citizen.
- Holds or is eligible to hold an AGSVA at Baseline level and pass an ABF Employment Suitability Check.

**Experience**
- Extensive management experience in the aviation industry, particularly in the areas of:

- Operations Management
- Safety Management Systems

**Knowledge**
- A sound knowledge of the aviation industry across the areas within this portfolio.

Additional Information
**Personal Skills / Abilities**
- Holds Safety as a core value and contributes to the achievement of a Zero Harm and an incident/injury free environment through active participation in all safety programs relevant to this position.
- The ability to work autonomously and make decisions.
- Proactive, driven and has a focus on continuous improvement.
- Strong organisational and time management skills.
- Strong interpersonal skills, including clear communication, active listening, empathetic, unbiased, diplomatic, trustworthy and accountable.
- Fosters strong working relationships.
- Collaborative and respectful approach to being a senior people leader.
- Demonstrates a commitment to Airborne Solutions Australia Values.

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