Receptionist/student Services Officer

1 week ago

Sydney, Australia Acknowledge Education Full time

Ongoing commitment to your growth with $1,500 professional development
- Incredibly committed and supportive work environment
- Be part of a fast-growing organization working in an agile environment

**Join the Acknowledge Education Team: Igniting Potential, Fostering Growth**

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.

**_ About the Role _**

Some of your key responsibilities will be to:

- Respond to student's enquiries at the front desk.
- Organize and facilitate student orientation programs. Process the intake and registration of Diploma and Bachelor students.
- Accurate maintenance of student records in the information system, ensuring data consistency and compliance.
- Prepare and issue certificates for our students.
- Collaborate with various departments to optimise unit enrolments processes and publications of results.
- Maintain timely communication of course progress notifications to students and intervention when necessary.

**About You**
- Strong communication skills and attention to detail.
- The ability to multitask along with using the Microsoft Office suite and other standard software is of course crucial to the success of any administration role.
- Professional presentation skills are a must
- Strong organizational, planning, and interpersonal skills will be greatly appreciated in our organization.
- Empathetic and understanding character when dealing with our students.
- Please note that a valid Working with Children Check is a requirement for this role. If you are successfully hired for this role, you must obtain a check and you will be reimbursed. If you have a current VIT Provisional Registration or Teacher Registration, you would not require a separate WWCC.

**Why work with us**
- Opportunities to grow within the organization
- $1,500 professional development allowance
- Incredibly committed and supportive team of student-centric professionals
- Flexibility to work from home during non-teaching hours (For Academic staff)
- Be part of a fast-growing organization working in an agile environment

**To Apply**:
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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