Access Officer

**Introduction**:
At YourCH, we provide a wide range of services, including medical, dental, allied health, COVID response, social support, Aboriginal Health, and Trans and Gender Diverse healthcare. Our purpose-driven approach focuses on community development and addressing health inequalities.
**Description**:
About the Access Officer - Client Directed Care role
Join a vibrant and innovative community health service, collaborating with a diverse team to empower communities in accessing essential health, mental health, social support, and health promotion services—an exciting opportunity in a progressive and high-quality environment.
Reporting to the Access Lead, we have two fixed-term, part-time positions available, each offering 19 hours per week (0.5 FTE) available from 4 November 2024 to 30 June 2025.
**Your Passion and Commitment will see you**:

- Manage client referrals efficiently and effectively
- Build dynamic connections with stakeholders
- Create streamlined administrative processes that enhance service delivery
- Maintain compliance with service standards while embracing best practices
- Drive positive change and improve client experiences within the community

**To succeed in this role you will have**:

- Relevant qualifications in health or community services (desirable)
- Highly developed customer service and organisational skills, with a high attention to detail
- Strong understanding of privacy and confidentiality principles
- Ability to prioritise tasks, solve problems, and manage high volumes of client interactions with ease and professionalism

For further information about this role, please refer to the position description (available via the YourCH Careers Hub).
YourCH Culture & Benefits
YourCH has fostered an organisation-wide supportive and diverse team that allows staff to bring their whole self to work, both personally and professionally. You'll join a team focused on reflecting the diverse communities we serve and we will work with you to ensure a safe, affirming workplace by addressing any barriers you may experience to full participation. We offer:

- True flexibility in a supportive work environment to be yourself and balance your personal and professional responsibilities.
- Opportunities for development and training to grow your skills and career.
- Access to internal inclusion Networks like our LGBTIQA+ Rainbow Pride Network (and more starting soon).
- Eligibility for not-for-profit Salary Packaging Options including $15,900 annually and $2,650 Meal and Entertainment allowance per FBT year.
- Being an environmentally conscious employer part of the Global Green and Healthy Hospitals network.

Your Community Health is an Equal Opportunity and Child Safe employer who supports inclusiveness and diversity. We are dedicated to attracting and retaining people from a diverse background, including but not limited to, those identifying as LGBTIQ, Aboriginal and Torres Strait Islander, people from cultural and linguistically diverse (CALD) backgrounds, and people with a disability.