Technical Specialist

2 days ago

Brisbane, Australia Micromine Full time

Join one of the world’s premier mining technology companies.
- An established business, operating for 36 years, with 22 offices globally.
- A team-first culture, flexible work options, and great benefits.

*
About Us*
Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 mine sites and 3,000 projects.
**What We Offer**
An established global business, that is growing fast, with great benefits:

- A generous salary with opportunities for progression.
- Discounted private health insurance.
- Free gym membership.
- Flexible working arrangements to balance work and home life.
- Opportunities for professional development.
- A team-first culture and the chance to work within the mining technology sector.

**About The Opportunity**
As the Technical Specialist, based at our Fortitude Valley office in Brisbane, you will play a vital support role for customers of our exploration solution, Micromine Origin. Being at the forefront of client interactions, your work will solidify customer relationships and ensure their satisfaction.
Reporting to the Operations Manager (Australia), your key responsibilities will include:

- Scoping, configuring, and deploying Micromine Origin for customers.
- Conducting training with clients and in-house staff (in-person and online).
- Ensuring enhancement requests, bugs, and development issues are raised and resolved.
- BETA testing new versions and products to check improved functionality.
- Supporting the Sales team during technical demonstrations, trade shows, and other events.

**About You**
You will have a background in exploration or mining geology positions, including experience within field-based roles.
Other key skills, experience, and qualifications:

- A tertiary qualification in the earth sciences or a related discipline.
- Proficiency with exploration software packages.
- Whilst not essential, modelling experience (e.g. implicit, block) would be beneficial.

**Next Steps**

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**Job Types**: Full-time, Permanent

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