Race Day Operator

**We are**

**Born** in 2017, we - **tripleSdata** - are already the world market leader for timing and data tracking solutions in the thoroughbred, harness, and greyhound racing industry.

**We** combine our expertise to deliver unmatched data accuracy and real time intelligence. Our clients benefit from cutting edge, next generation, fully automated technology, and innovation that surpasses our clients’ and industry expectations.

**Founded** and lead by hands-on innovators with a passion for data, we are a young and agile company with a vision for continued growth across Australia, and around the world.

**Forget** what you think you may or may not know about this industry. We are here to drive change and innovation. And our clients are committed to working with us to shake the tree with regards to brand perception and targeting a digital savvy demographic.

**You are**

**To** thrive in this role, like us, you’ll be obsessed with data accuracy You’ll have excellent attention to detail and love operating in high-stakes situations, where deadlines are tight and fast turn-arounds essential.

**An** analytical mind is one of your many strengths. Identifying and defining glitches and errors, and problem-solving to find effective and efficient solutions, in real time and under pressure, is a thrill for you

**You’ll**be a team player and enjoy the input and ideas of multi-cultural minds. As a member of our tight team, you’ll feel a strong sense of responsibility, and take great pride in knowing that the data you collect is seen and used by broadcaster, punters, and racing professional around the world.

**This** is not your standard 9-5, Monday-Friday environment. We operate 7 days a week, around the global clock to capture real time data. Whilst your hours will mirror a 38-hour week, how and when you deliver those hours will meet the needs of live racing events. You thrive in a dynamic schedule and are available for a mix of day and evening shifts (Rough guide : 11am - 7pm or 3pm to 11pm), including weekends and public holidays on a rotating roster.

**The** thoroughbred, harness, and greyhound racing industry may not be one that you are familiar with, but you’ll certainly be driven to learning everything there is to know about it.

**Must** have Proficient English or equivalent. Strong communication skills are essential, as you will need to interact effectively with clients and on-course staff under time pressure.

**The role**

Reporting directly to the Operations Lead, and working closely with managers and CEOs, and saddlecloth and GPS handlers, from each racetrack, here are the key responsibilities for this role:

- The set-up and capture of real time race data via our inhouse tracking technology
- Be familiar and contribute to the contractual SLAs, outputs, and deliverables of each racing jurisdiction - Deliver on your individual KPIs - Using remote tools and diagnostic utilities, troubleshoot race day incidents as they occur, with the understanding that the data capture of every single horse and greyhound is critical
- Analyse trends to prevent re-occurring issues and identify improvements
- Communicate all data capture issues in real time to the operations lead, and capture in Jira software.
- Collate end-of-day race reports daily
- Ensure data capture process changes and improvements are communicated to the operations lead
- Assist with maintenance and software updates as required

**Game changers**

You would have a significant edge for this role if you were:

- From a sporting operations industry and have experience working with real time sports data capture
- Familiar with how technology systems integrate and work together
- Proficient with the suite of Microsoft Office products

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Public holidays
- Rotating roster
- Weekend availability

Application Question(s):

- Do you have an English proficiency level equivalent to ACSF Level 4 or higher, or IELTS Band 7 (C1 Advanced)?

Work Authorisation:

- Australia (required)

Work Location: In person